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Comparison · Support
Frill vs Sleekplan
A side-by-side editorial comparison of Frill and Sleekplan — release velocity, themes, recent moves, and the top alternatives to consider.
Frill vs Sleekplan: at a glance
What is Frill?
Frill is turning its feedback board from a destination into something machines read on demand.
The MCP server is the centrepiece: ten tools, one API key, no configuration, callable from Claude, ChatGPT, Cursor or Intercom Fin, and included on every plan rather than gated. The Chrome extension follows the same instinct from the capture side — grab an idea wherever you spot it, and collapse a long help desk thread into a clean idea with an AI summary in one click. Behind both sits the June groundwork: a public npm SDK, multiple API keys, webhook handling, and MCP in public beta.
What is Sleekplan?
Sleekplan is making the public feedback board safe to run with real customers on it
Sleekplan runs feedback boards and roadmaps, publishing short changelog entries behind emoji headlines — the feed truncates each to about 280 characters against sources running near 2,000, so nothing here can be judged without fetching the source. The recent run has built out the board's structure with Documents and Components, added internal statuses, connected a workspace to ChatGPT, and now shipped two identity releases on the same day: SCIM directory sync and controls that hide who a customer is.
Frill vs Sleekplan: editorial side-by-side
Frill
6.3SUPPORT
Frill is turning its feedback board from a destination into something machines read on demand.
◆ Current state
The MCP server is the centrepiece: ten tools, one API key, no configuration, callable from Claude, ChatGPT, Cursor or Intercom Fin, and included on every plan rather than gated. The Chrome extension follows the same instinct from the capture side — grab an idea wherever you spot it, and collapse a long help desk thread into a clean idea with an AI summary in one click. Behind both sits the June groundwork: a public npm SDK, multiple API keys, webhook handling, and MCP in public beta.
◆ Where it's heading
Frill is systematically removing the requirement to be in Frill. Capture moves to wherever the conversation already happens; retrieval moves to whatever assistant the team already uses. That reframes the product as the feedback store rather than the feedback interface, and the pricing decision reinforces it — putting MCP on every plan optimises for the corpus being queried, not for upsell. The earlier enterprise work (EU hosting, EntraID SSO, CSP) is what makes that store trustworthy enough to hold the data.
◆ Prediction
Expect write paths to follow the read paths — an assistant that can already ask what users want will next be expected to file, merge and status ideas — and expect more capture surfaces beyond the browser extension.
Sleekplan
7.5SUPPORT
Sleekplan is making the public feedback board safe to run with real customers on it
◆ Current state
Sleekplan runs feedback boards and roadmaps, publishing short changelog entries behind emoji headlines — the feed truncates each to about 280 characters against sources running near 2,000, so nothing here can be judged without fetching the source. The recent run has built out the board's structure with Documents and Components, added internal statuses, connected a workspace to ChatGPT, and now shipped two identity releases on the same day: SCIM directory sync and controls that hide who a customer is.
◆ Where it's heading
The work has turned toward the problems a B2B company hits when its feedback board is public. One release replaces customer usernames with generated handles and hides real names from everyone but the team, closing the gap where a competitor could type a name into the @mention autocomplete to learn who a customer is. The other pushes both dashboard seats and portal users into an identity provider's control, so joiners get access, leavers are anonymized, and provider attributes land on portal users as segmentable fields. Both make the board something an enterprise can host without leaking its customer list.
◆ Prediction
Attributes arriving from the directory are described as segmentation inputs, so expect board filtering and reporting to start consuming them — the sync is only worth the setup if the resulting segments show up where teams read feedback.
Alternatives to Frill and Sleekplan
Other Support products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Frill or Sleekplan.
Chatway
Chatway's bot learned to read the store; now the store can listen back
ManageEngine ServiceDesk Plus Cloud
ManageEngine's cloud service desk drips small fixes; its AI arrives data center by data center
Desk365
Asset management is the real build; the feed is mostly an interview series.
Formbricks
Formbricks spends a whole RC train on making enterprise SSO stop breaking.
Hatz AI
Hatz pulls its training platform off TalentLMS and runs it inside the tenant.
See all Frill alternatives → · See all Sleekplan alternatives →
Recent activity from Frill and Sleekplan
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 1d agoSleekplanCustomer Identity Controls: Random Usernames & Hidden Names 🔒
- 1d agoSleekplanIntroducing Directory Sync (SCIM)
- 9d agoSleekplanInternal statuses
- 15d agoSleekplanIntroducing Components: the second axis your board was missing
- 15d agoSleekplanIntroducing Documents: the thinking behind your feedback, in one place 📝 ⚡
- 16d agoSleekplanConnect a workspace to ChatGPT; anonymized public boards ⚡
- 20d agoFrillFrill Chrome Extension is here!
- 1mo agoFrillIntroducing the new Frill MCP! ⚡
- 1mo agoFrillPublic npm SDK, Chrome extension, and MCP beta
- 4mo agoFrillBoost Until scheduling and announcement preview controls
- 9mo agoFrillEU hosting region, Cloudflare domains, richer idea API
- 1y agoFrillEntraID SSO, nine default languages, CSP hardening
Frequently asked questions
What is the difference between Frill and Sleekplan?
They serve adjacent needs but don't currently overlap on shipped themes. Sleekplan is currently shipping more aggressively (velocity 7.5 vs 6.3), with 2 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Frill better than Sleekplan?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Sleekplan is currently shipping more aggressively (velocity 7.5 vs 6.3), with 2 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other Support products to evaluate alongside.
What are the best alternatives to Frill?
Top Frill alternatives in Support are ranked by recent ship velocity. Browse the "Frill alternatives" section above for the current picks, or visit /alternatives/frill for the full list with editorial commentary on each.
What are the best alternatives to Sleekplan?
Top Sleekplan alternatives in Support are ranked by recent ship velocity. Browse the "Sleekplan alternatives" section above for the current picks, or visit /alternatives/sleekplan for the full list with editorial commentary on each.