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Sleekplan

SUPPORT
Velocity2.5

Customer feedback, roadmap, and changelog tool for collecting and prioritizing user requests

Sleekplan rebuilt itself around an AI layer that triages feedback instead of filing it.

feedback-managementai-triageprioritizationchrome-extensionrebuild
Current state
Sleekplan spent 2026 on a rebuild rather than incremental releases. Sleekplan 2.0 entered beta in June with a rewritten admin app and an AI layer over the feedback loop; the Impact Score was rebuilt the same day to be inspectable and configurable rather than an opaque number. The Chrome extension has now been rebuilt to match, letting a team member search the board, add votes and post on a customer's behalf from wherever the feedback lands.
Where it's heading
The pattern is capture-everywhere plus decide-automatically. Pulling feedback in from support inboxes, CRMs and call notes is one half; making prioritization explainable enough to run unattended is the other. Cadence is low and lumpy — a Linear integration in February, then nothing until the 2.0 beta — so the rebuild is consuming the roadmap.
Prediction
The next release most likely moves 2.0 out of beta. The configurable Impact Score formula is the piece to watch, since it has to be trusted before the AI layer can prioritize without review.

Recent moves

  1. 18d ago

    Sleekplan for Chrome 2.0

    The rebuilt extension moves capture to wherever feedback actually appears — a support inbox, a CRM, a sales call doc — and lets a team member act for a customer without leaving it. The capture half of the 2.0 rebuild catching up to the admin app.

    View source ↗
  2. 1mo ago

    Introducing the New Impact Score: Transparent, Explainable, Fully Configurable

    The Impact Score becomes visible and editable — teams can see how each score is calculated and change the formula to match their strategy. Shipped alongside the 2.0 beta, and the precondition for trusting anything the AI layer prioritizes.

    View source ↗
  3. 1mo ago

    Sleekplan 2.0: A Feedback Loop that Manages Itself!

    ⚡ SPARK

    The 2.0 beta is the pivot everything else in this window orbits: a rewritten admin app plus an AI layer meant to run the feedback loop rather than help someone manage it. The Impact Score rebuild and the new extension are that change reaching the surrounding surfaces.

    View source ↗
  4. 6mo ago

    Introducing Linear Integration 🚀 & bug fixes

    Feedback pushes into Linear as issues with statuses staying in sync, closing the loop back to the requester. A standard integration, and the last notable release before the rebuild absorbed the roadmap.

    View source ↗
  5. 1y ago

    Email notification status and platform fixes

    A month of accumulated fixes, including email notifications showing the wrong feedback status. Routine maintenance from the pre-rebuild era.

    View source ↗
  6. 1y ago

    New Home, Shortcuts, Saved Searches and In-app Surveys

    Saved searches, shortcuts, a new home and in-app surveys — workflow conveniences for admins working through feedback. Incremental work on the old admin app that 2.0 later replaced.

    View source ↗