Desk365
Desk365 leans into IT asset management and Teams-native ticketing on a monthly release cadence
Comparison · Support
Formbricks vs Frill
A side-by-side editorial comparison of Formbricks and Frill — release velocity, themes, recent moves, and the top alternatives to consider.
Shared themes:surveysmcp
Formbricks vs Frill: at a glance
What is Formbricks?
Formbricks grinds through 5.1→5.2 RCs, hardening an agent-writable survey API
Formbricks is in a rapid release-candidate and backport phase across its 5.1 and 5.2 lines. Most tags are pure stabilization: fixing authenticated re-render loops, undefined-workspace redirects, security pins, and backward compatibility for older native SDKs. Threading through the fixes are two real efforts — an MCP integration that lets agents write and validate surveys, and a migration of survey creation onto API v3.
What is Frill?
Frill opens a developer surface — public SDK, Chrome extension, and an MCP beta
Frill is a customer-feedback platform: feedback boards, roadmaps, announcements, and surveys. Over the past two years it has layered on enterprise plumbing — EU data residency, Okta and Entra SSO, a content security policy. The June 2026 release adds a programmatic surface: a public @frillco/script npm SDK, a Chrome extension, multiple API keys, and an MCP release in public beta.
Formbricks vs Frill: editorial side-by-side
Formbricks
5.0SUPPORT
Formbricks grinds through 5.1→5.2 RCs, hardening an agent-writable survey API
◆ Current state
Formbricks is in a rapid release-candidate and backport phase across its 5.1 and 5.2 lines. Most tags are pure stabilization: fixing authenticated re-render loops, undefined-workspace redirects, security pins, and backward compatibility for older native SDKs. Threading through the fixes are two real efforts — an MCP integration that lets agents write and validate surveys, and a migration of survey creation onto API v3.
◆ Where it's heading
The project is consolidating its v5 platform rather than expanding the surface: moving survey creation to API v3, tightening the MCP/agent-writable scope, and beginning to gate features like bulk invite to paid tiers. New survey formats such as cardless link surveys are landing inside the 5.2 candidates, but the dominant signal is convergence toward a stable 5.2 release.
◆ Prediction
Expect a stable 5.2.0 once the re-render and workspace-cookie loop fixes settle, followed by continued expansion of the MCP survey scopes.
Frill
3.8SUPPORT
Frill opens a developer surface — public SDK, Chrome extension, and an MCP beta
◆ Current state
Frill is a customer-feedback platform: feedback boards, roadmaps, announcements, and surveys. Over the past two years it has layered on enterprise plumbing — EU data residency, Okta and Entra SSO, a content security policy. The June 2026 release adds a programmatic surface: a public @frillco/script npm SDK, a Chrome extension, multiple API keys, and an MCP release in public beta.
◆ Where it's heading
The path runs from a hosted feedback widget toward an integrable platform. Enterprise enablement — hosting, SSO, security — came first; the developer surface now makes Frill's feedback and roadmap data addressable by external code and AI agents. Cadence is a steady monthly release, most of it incremental, with the occasional platform-level move standing out.
◆ Prediction
Expect the MCP beta and public SDK to graduate toward general availability, with deeper API coverage — write access and webhooks — following to support programmatic and agent-driven use.
Alternatives to Formbricks and Frill
Other Support products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Formbricks or Frill.
Plain
Plain is turning Sidekick from an assist tool into an agent that acts across your stack.
ManageEngine ServiceDesk Plus
ServiceDesk Plus threads Zoho's Zia AI deeper into ITSM workflow authoring
Hatz AI
Hatz AI pairs a new artifacts surface with full audit logging, doubling down on governed AI for MSPs.
Twilio
Twilio grinds through platform-maturity work: RCS error hygiene, WhatsApp usernames, org-level identity APIs
Respond.io
Respond.io absorbs WhatsApp's phone-free identity shift while thickening its AI agent.
See all Formbricks alternatives → · See all Frill alternatives →
Recent activity from Formbricks and Frill
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 15h agoFormbricksMCP write-scope and re-render loop fixes (5.2.0-rc.2)
- 1d agoFormbricksCardless link surveys land; survey creation moves to API v3
- 1d agoFrillFrill ships MCP beta, public npm SDK, and Chrome extension ⚡
- 22d agoFormbricksBulk invite gated to Scale plan, invites rate-limited
- 22d agoFormbricksEnvironment API backward-compat fixes for older native SDKs
- 26d agoFormbricksUI, AI-translation and MCP schema fixes; v3 survey creation
- 27d agoFormbricksFix undefined-workspace redirect (5.1.2-rc.1)
- 2mo agoFrillBoosted Announcements get Boost Until and custom previews
- 8mo agoFrillEU hosting launches; API gains markdown and attachments
- 10mo agoFrillMicrosoft EntraID SSO, CSP security, more languages
- 1y agoFrillSubscribe to Updates
- 1y agoFrillJust Launched: Idea Polls
Frequently asked questions
What is the difference between Formbricks and Frill?
Both compete on the same themes — surveys, mcp — within Support. Formbricks is currently shipping more aggressively (velocity 5.0 vs 3.8), with 0 editorial sparks in the last 30 days against 1. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Formbricks better than Frill?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Formbricks is currently shipping more aggressively (velocity 5.0 vs 3.8), with 0 editorial sparks in the last 30 days against 1. For your specific use case, the alternatives sections above list other Support products to evaluate alongside.
What are the best alternatives to Formbricks?
Top Formbricks alternatives in Support are ranked by recent ship velocity. Browse the "Formbricks alternatives" section above for the current picks, or visit /alternatives/formbricks for the full list with editorial commentary on each.
What are the best alternatives to Frill?
Top Frill alternatives in Support are ranked by recent ship velocity. Browse the "Frill alternatives" section above for the current picks, or visit /alternatives/frill for the full list with editorial commentary on each.