Plain
Plain built an autonomous support agent, and has now built the controls to trust it.
A side-by-side editorial comparison of Formbricks and Sleekplan — release velocity, themes, recent moves, and the top alternatives to consider.
The 5.3 line reached stable and immediately dropped into single-fix patch-RC mode.
Formbricks runs three release branches at once — 5.1, 5.2 and 5.3 — publishing release candidates almost daily, most carrying a single backported fix. The 5.3 line has moved past its feature RCs: 5.3.0-rc.1 through rc.3 delivered MCP scope corrections, Helm volume extension points and an accessibility pass, and the branch is now on 5.3.4-rc.1, a one-line fix stopping no-overlay surveys from blocking the host page they sit on. Workspace and organization scoping remains the recurring thread, with the contact detail page the latest surface re-tied to its authorizing workspace.
Sleekplan rebuilt itself around AI triage, then put the feedback board inside ChatGPT.
Releases are infrequent and arrive as monthly digests with truncated bodies, so scope has to be inferred from direction. The June 2.0 rebuild replaced the admin app and added an AI layer for handling feedback; July connects a workspace to ChatGPT, anonymizes identities on public boards, and adds @-mentions to composers. A rebuilt Chrome extension sits between them, aimed at capture from other tools.
Formbricks runs three release branches at once — 5.1, 5.2 and 5.3 — publishing release candidates almost daily, most carrying a single backported fix. The 5.3 line has moved past its feature RCs: 5.3.0-rc.1 through rc.3 delivered MCP scope corrections, Helm volume extension points and an accessibility pass, and the branch is now on 5.3.4-rc.1, a one-line fix stopping no-overlay surveys from blocking the host page they sit on. Workspace and organization scoping remains the recurring thread, with the contact detail page the latest surface re-tied to its authorizing workspace.
The multi-tenancy audit is still running and still backported everywhere rather than only forward — API keys, surveys, quotas, integrations, response imports and now the contact detail page have each been re-scoped in turn. Alongside it, the agent-facing surface built out in 5.2.0 is being refined rather than extended: the 5.3 MCP work is scope correction, not new capability. With 5.3 now issuing patch RCs a day or two apart, that branch has crossed from feature development into maintenance.
Expect 5.3 to keep issuing single-fix patch release candidates while the next feature drop opens a 5.4 line, and 5.1 and 5.2 to continue receiving only security and billing backports.
Releases are infrequent and arrive as monthly digests with truncated bodies, so scope has to be inferred from direction. The June 2.0 rebuild replaced the admin app and added an AI layer for handling feedback; July connects a workspace to ChatGPT, anonymizes identities on public boards, and adds @-mentions to composers. A rebuilt Chrome extension sits between them, aimed at capture from other tools.
Both ends of the loop are being pushed out of Sleekplan's own interface. Capture moves to the browser extension where support and sales already work; management moves into the assistant a product manager already has open. The Impact Score rework and identity anonymization address the two objections that follow — that prioritization is opaque, and that public boards leak customer identity.
Expect the ChatGPT connection to be joined by other assistant surfaces on the same pattern, and the 2.0 beta to reach general availability with the AI triage layer as its headline.
Other Support products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Formbricks or Sleekplan.
Plain built an autonomous support agent, and has now built the controls to trust it.
Comm100 publishes steadily about AI support — none of it is Comm100 shipping anything.
respond.io is layering an agent-authoring copilot and consumption billing on top of its omnichannel inbox.
Hatz sells through MSPs, and its roadmap has started to serve the partner more than the end user
A teaser-only content feed making one argument: AI in the contact center fails on knowledge, not models.
A steady SEO blog on SMS basics, with the occasional ecommerce integration walkthrough.
See all Formbricks alternatives → · See all Sleekplan alternatives →
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
They serve adjacent needs but don't currently overlap on shipped themes. Sleekplan is currently shipping more aggressively (velocity 6.3 vs 5.0), with 1 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Sleekplan is currently shipping more aggressively (velocity 6.3 vs 5.0), with 1 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other Support products to evaluate alongside.
Top Formbricks alternatives in Support are ranked by recent ship velocity. Browse the "Formbricks alternatives" section above for the current picks, or visit /alternatives/formbricks for the full list with editorial commentary on each.
Top Sleekplan alternatives in Support are ranked by recent ship velocity. Browse the "Sleekplan alternatives" section above for the current picks, or visit /alternatives/sleekplan for the full list with editorial commentary on each.