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Plain turns its AI from classifier into an agent that acts across tools
Alternatives · Support
DoneDone alternatives
The best DoneDone alternatives in Support, ranked by Sparkpulse's velocity_score.
About DoneDone
DoneDone keeps polishing its Kanban boards and shared-inbox workflows.
DoneDone is a task-tracking and shared-inbox tool, and its recent releases concentrate on board and mailbox usability: collapsible Kanban columns, new sort options, a Mailbox Kanban view, active-assignee filtering, and quieter activity feeds with actions hidden by default. Each is a focused, incremental UX improvement.
Velocity 2.5 · Last update 1h ago
Top 12 alternatives to DoneDone
Ranked by recent ship velocity. Tap any card for the full editorial breakdown, or pivot to a head-to-head.
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LiveAgent is bolting an AI-agent and MCP layer onto a mature help desk while grinding down a security backlog.
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Thread expands from MSP messaging into a full voice channel with AI transcription into tickets.
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Hatz turns its MSP AI platform into an agent-composition and phone-automation system.
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Sleekplan bets its relaunch on feedback that triages itself
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Re:amaze matures its AI support agent with testing and visibility tools
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Formbricks is hardening its 5.1 line with a steady run of backported fixes.
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HelpSpot layers AI and an MCP server onto a long-standing self-hosted help desk
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ServiceDesk Plus Cloud adds change-scheduling visibility while its Zia and Teams rollout continues by region.
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ServiceDesk Plus Cloud widens its Zia AI and Microsoft Teams footprint, region by region.
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Desk365 ships steady bi-monthly helpdesk updates, with asset management now the throughline.
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Supportbench's tracked feed is an SEO blog, not a product changelog
Frequently asked questions
What are the best alternatives to DoneDone?
The top DoneDone alternatives we currently track in Support are Plain, LiveAgent, Thread, Hatz AI, Sleekplan, ranked by recent ship velocity.
How is this list of DoneDone alternatives ranked?
Alternatives are ranked by Sparkpulse's velocity_score — release cadence + 30-day spark count + sector-relative ship rate.
Can I compare DoneDone directly with one of these alternatives?
Yes — every card has a "Compare with DoneDone" link to a side-by-side /compare page.