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Comparison · Comms

Mailu vs Tawk.to

A side-by-side editorial comparison of Mailu and Tawk.to — release velocity, themes, recent moves, and the top alternatives to consider.

Mailu vs Tawk.to: at a glance

FeatureMailuTawk.to
SectorCommsSupport, Comms
Velocity score5.05.0
Sparks · 30d00
Top themesmaintenance-branch, roundcube, cve-patching, self-hosted-maillive-chat, customer-support, widget, accessibility
Last editorial update2mo ago2d ago
WebsiteVisit →Visit →

What is Mailu?

Mailu ships one pinned release per issue, and most of them are Roundcube's.

The 2024.06 branch releases on demand: an issue or PR comes in, a pinned version goes out, and the changelog is one or two lines. Four of the six most recent releases are webmail-driven — three Roundcube bumps in this window alone, the latest to 1.6.18 clearing a TLS-configuration warning, an earlier one to 1.6.17 closing two CVEs. The remainder are Mailu's own code: an X-Forwarded-By header fix tied to a published advisory, sieve field escaping that repaired autoreplies and closed an injection path, and two admin-UI form flow corrections.

Read the full Mailu trajectory →

What is Tawk.to?

tawk.to's widget 4.4.0 turns to keyboard and screen-reader fixes after a run of form work.

tawk.to is a free live chat widget that ships a version every few weeks, mostly fixes with periodic capability additions. The 4.x line added two JavaScript APIs in September and per-country phone length checks in 4.3.0. Widget 4.4.0 adds a close button inside round widgets and fixes keyboard, focus-outline and screen-reader issues, plus custom chat buttons that failed on sites asking for consent.

Read the full Tawk.to trajectory →

Mailu vs Tawk.to: editorial side-by-side

M
Mailu
COMMS
5.0

Mailu ships one pinned release per issue, and most of them are Roundcube's.

◆ Current state

The 2024.06 branch releases on demand: an issue or PR comes in, a pinned version goes out, and the changelog is one or two lines. Four of the six most recent releases are webmail-driven — three Roundcube bumps in this window alone, the latest to 1.6.18 clearing a TLS-configuration warning, an earlier one to 1.6.17 closing two CVEs. The remainder are Mailu's own code: an X-Forwarded-By header fix tied to a published advisory, sieve field escaping that repaired autoreplies and closed an injection path, and two admin-UI form flow corrections.

◆ Where it's heading

This is a maintenance branch behaving exactly as a maintenance branch should, and the pinned-version model is the product: operators get upstream security work packaged and tagged without tracking Roundcube themselves. The security items divide cleanly — most arrive from bundled components, a minority from Mailu's own code, and the project patches both on the same cadence. Nothing in this window suggests new capability is being developed on this branch.

◆ Prediction

Expect the next release to follow the same trigger: a Roundcube advisory or a client compatibility report producing a single-line changelog and a new pinned tag. Any feature work would be happening on the main version, which this feed does not cover.

T
Tawk.to
SUPPORTCOMMS
5.0

tawk.to's widget 4.4.0 turns to keyboard and screen-reader fixes after a run of form work.

◆ Current state

tawk.to is a free live chat widget that ships a version every few weeks, mostly fixes with periodic capability additions. The 4.x line added two JavaScript APIs in September and per-country phone length checks in 4.3.0. Widget 4.4.0 adds a close button inside round widgets and fixes keyboard, focus-outline and screen-reader issues, plus custom chat buttons that failed on sites asking for consent.

◆ Where it's heading

Recent work splits between developer hooks for host sites, data quality in visitor forms, and now accessibility: 4.4.0 is mostly about the widget working without a mouse. The consent-site fix continues the privacy thread from 3.6.0. Nothing in the entries points to a change of direction.

◆ Prediction

Expect more accessibility and form fixes in 4.x point releases; the entries do not show anything larger on the way.

Mailu alternatives

Other Comms products tracked by Sparkpulse, ranked by recent ship velocity. Tap any card for the full editorial trajectory or compare directly with Mailu.

See all Mailu alternatives →

Tawk.to alternatives

Other Comms products tracked by Sparkpulse, ranked by recent ship velocity. Tap any card for the full editorial trajectory or compare directly with Tawk.to.

See all Tawk.to alternatives →

Recent activity from Mailu and Tawk.to

Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.

  1. 2d agoTawk.toWidget 4.4.0 adds in-chat close button and keyboard access fixes
  2. 16d agoTawk.toWidget 4.3.0 adds per-country phone length checks to forms
  3. 1mo agoTawk.toWidget 4.2.1 fixes multi-select checkbox submissions
  4. 1mo agoTawk.totawk.to Widget v4.2.0: new JS APIs for message pre-fill and transcript requests
  5. 2mo agoMailuRoundcube 1.6.18 bump clears a TLS-config warning
  6. 3mo agoMailuAutoconfig fix for modern K-9 Mail
  7. 3mo agoMailuRoundcube 1.6.17 closes two CVEs
  8. 3mo agoMailuSets X-Forwarded-By in response to a GHSA advisory
  9. 3mo agoTawk.totawk.to Widget v3.6.0: US consent notices and browser privacy settings
  10. 3mo agoMailuAdmin UI keeps form values on failed submit
  11. 4mo agoMailuEscapes sieve fields, fixing autoreplies with special characters
  12. 4mo agoTawk.toWidget Version 3.5.4 – Released date 2026-06-24

Frequently asked questions

What is the difference between Mailu and Tawk.to?

They serve adjacent needs but don't currently overlap on shipped themes. Mailu and Tawk.to are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.

Is Mailu better than Tawk.to?

Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Mailu and Tawk.to are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other Comms products to evaluate alongside.

What are the best alternatives to Mailu?

Top Mailu alternatives in Comms are ranked by recent ship velocity. Browse the "Mailu alternatives" section above for the current picks, or visit /alternatives/mailu for the full list with editorial commentary on each.

What are the best alternatives to Tawk.to?

Top Tawk.to alternatives in Comms are ranked by recent ship velocity. Browse the "Tawk.to alternatives" section above for the current picks, or visit /alternatives/tawk-to for the full list with editorial commentary on each.