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Comparison · CRM
Less Annoying CRM vs Planhat
A side-by-side editorial comparison of Less Annoying CRM and Planhat — release velocity, themes, recent moves, and the top alternatives to consider.
Less Annoying CRM vs Planhat: at a glance
| Feature | Less Annoying CRM | Planhat |
|---|---|---|
| Sector | CRM | CRM |
| Velocity score | 5.0 | 5.0 |
| Sparks · 30d | 0 | 0 |
| Top themes | small-business-crm, customer-requests, contact-records, search | customer success, workflow automation, ai automations, portals |
| Last editorial update | 9d ago | 6mo ago |
| Website | — | Visit → |
What is Less Annoying CRM?
Less Annoying CRM lets users pin notes to the top of a contact
LACRM ships slowly and from user requests. Two weeks after October's bundle of six features (scratchpad widget, custom contact labels, event and task search, history filters), it added pinned notes that stay at the top of a contact or company record. Earlier in the year came configurable task views, rich text fields, undo merge and relative date filters.
What is Planhat?
Planhat doubles down on automation — Portals, Task dependencies, AI steps, OAuth — for scaled CS ops.
Planhat's recent stream skews heavily toward automation infrastructure for customer-success teams. New advanced Task dependencies, automated end-to-end Portal setup, full execution logs for Automation Runs, and live company-field merge tags in Dashboards and Presentations all reduce the manual per-account work that defines mid-tier CSM tooling. OAuth connections enter Labs, replacing API-key plumbing for integrations.
Less Annoying CRM vs Planhat: editorial side-by-side
Less Annoying CRM lets users pin notes to the top of a contact
◆ Current state
LACRM ships slowly and from user requests. Two weeks after October's bundle of six features (scratchpad widget, custom contact labels, event and task search, history filters), it added pinned notes that stay at the top of a contact or company record. Earlier in the year came configurable task views, rich text fields, undo merge and relative date filters.
◆ Where it's heading
The work stays on the daily record view: making the current state of a client easier to see as history grows. No AI, pricing or integration moves appear in the entries.
◆ Prediction
More small record-view and search features, either one at a time or as another bundle, are the likely next step.
Planhat
5.0CRM
Planhat doubles down on automation — Portals, Task dependencies, AI steps, OAuth — for scaled CS ops.
◆ Current state
Planhat's recent stream skews heavily toward automation infrastructure for customer-success teams. New advanced Task dependencies, automated end-to-end Portal setup, full execution logs for Automation Runs, and live company-field merge tags in Dashboards and Presentations all reduce the manual per-account work that defines mid-tier CSM tooling. OAuth connections enter Labs, replacing API-key plumbing for integrations.
◆ Where it's heading
The product is moving from a health-score-and-playbook CS platform toward a low-code automation backbone for customer-success orgs. Recent additions of frontier LLMs (Claude Sonnet/Opus 4.6, GPT 5.4) into AI Automation steps, combined with portal-creation building blocks, position Planhat as a CS workflow engine that runs without per-account human babysitting.
◆ Prediction
Expect more native AI step types (action-taking, deeper retrieval), OAuth graduating out of Labs into the standard integrations surface, and continued investment in automation observability — failure analytics, retry policies, version history.
Alternatives to Less Annoying CRM and Planhat
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Less Annoying CRM or Planhat.
Twenty
Twenty 2.58.1 stops existing accounts from joining a workspace through SSO alone.
Twenty
Twenty 2.58 rebuilds CRM permissions down to the row and adds MCP workflow steps.
GroupOffice
GroupOffice patches its 25.0 and 6.8 lines again, still with no notes.
Folk
folk adds a command panel and quick-add tasks after its agent-era repositioning.
Folk
folk now pitches itself as the CRM for the agent era.
See all Less Annoying CRM alternatives → · See all Planhat alternatives →
Recent activity from Less Annoying CRM and Planhat
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 9d agoLess Annoying CRMPinned Notes
- 24d agoLess Annoying CRM6 New CRM Features
- 6mo agoPlanhatSet up advanced Task dependencies in Workflows
- 6mo agoPlanhatOAuth connections now available in Labs
- 6mo agoPlanhatOAuth connections now available in Labs (duplicate)
- 6mo agoPlanhatInsert live company fields into Dashboards and Presentations
- 6mo agoPlanhatAutomate Portal setup end-to-end for every customer
- 7mo agoPlanhatSync email attachments and subfolders from Outlook into Planhat
- 7mo agoLess Annoying CRMWorkspace task customization: see future tasks and other users' tasks on the workspace
- 7mo agoLess Annoying CRMRich Text for Text Area Fields
- 8mo agoLess Annoying CRMUndo Merge Button
- 8mo agoLess Annoying CRMTwelve user-requested CRM features shipped in one release
Frequently asked questions
What is the difference between Less Annoying CRM and Planhat?
They serve adjacent needs but don't currently overlap on shipped themes. Less Annoying CRM and Planhat are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Less Annoying CRM better than Planhat?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Less Annoying CRM and Planhat are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Less Annoying CRM?
Top Less Annoying CRM alternatives in CRM are ranked by recent ship velocity. Browse the "Less Annoying CRM alternatives" section above for the current picks, or visit /alternatives/less-annoying-crm for the full list with editorial commentary on each.
What are the best alternatives to Planhat?
Top Planhat alternatives in CRM are ranked by recent ship velocity. Browse the "Planhat alternatives" section above for the current picks, or visit /alternatives/planhat for the full list with editorial commentary on each.