Folk
folk now pitches itself as the CRM for the agent era.
A side-by-side editorial comparison of Less Annoying CRM and Twenty — release velocity, themes, recent moves, and the top alternatives to consider.
| Feature | Less Annoying CRM | Twenty |
|---|---|---|
| Sector | CRM | CRM |
| Velocity score | 5.0 | 5.0 |
| Sparks · 30d | 0 | 0 |
| Top themes | small-business-crm, customer-requests, contact-records, search | open-source-crm, ai-agents, inbox, permissions |
| Last editorial update | 5d ago | 16h ago |
| Website | — | Visit → |
Less Annoying CRM lets users pin notes to the top of a contact
LACRM ships slowly and from user requests. Two weeks after October's bundle of six features (scratchpad widget, custom contact labels, event and task search, history filters), it added pinned notes that stay at the top of a contact or company record. Earlier in the year came configurable task views, rich text fields, undo merge and relative date filters.
Twenty ships 2.56's AI-step permissions overhaul, then a week of patches and tags.
Twenty 2.56.0 on November 5 was a large release: AI workflow steps now run under their own configuration and permission scope (a breaking change), the inbox gains Microsoft Teams, Fathom and LinkedIn conversations, and Claude 5.5 models get effort levels. Since then it has been follow-up work: 2.56.1 unblocks upgrades stalled by workflow code steps containing NUL characters, 2.57.0 is a code-cleanup tag published to npm, and 2.57.1 shows the configured assistant name and avatar in the inbox.
LACRM ships slowly and from user requests. Two weeks after October's bundle of six features (scratchpad widget, custom contact labels, event and task search, history filters), it added pinned notes that stay at the top of a contact or company record. Earlier in the year came configurable task views, rich text fields, undo merge and relative date filters.
The work stays on the daily record view: making the current state of a client easier to see as history grows. No AI, pricing or integration moves appear in the entries.
More small record-view and search features, either one at a time or as another bundle, are the likely next step.
Twenty 2.56.0 on November 5 was a large release: AI workflow steps now run under their own configuration and permission scope (a breaking change), the inbox gains Microsoft Teams, Fathom and LinkedIn conversations, and Claude 5.5 models get effort levels. Since then it has been follow-up work: 2.56.1 unblocks upgrades stalled by workflow code steps containing NUL characters, 2.57.0 is a code-cleanup tag published to npm, and 2.57.1 shows the configured assistant name and avatar in the inbox.
The product is turning its inbox into a place where AI assistants and people work in the same threads, with permissions tightened to match. Releases are frequent and many entries are SDK or npm tags with no user-visible change.
Expect the Inbox flag to come off for more workspaces and more messaging channels to arrive as apps, following Teams, Fathom and LinkedIn.
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Less Annoying CRM or Twenty.
folk now pitches itself as the CRM for the agent era.
Snov.io's October update brings LinkedIn Prospect Finder 4.0 and an AI Assistant.
Bitrix24's public feed is content marketing, not a changelog.
Close turns caller ID into an automatic choice with Local Presence.
Twenty 2.57 puts the workspace's own assistant name and avatar into the inbox.
GroupOffice patches its 26.0 and 6.8 lines on the same day, with notes that say nothing.
See all Less Annoying CRM alternatives → · See all Twenty alternatives →
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
They serve adjacent needs but don't currently overlap on shipped themes. Less Annoying CRM and Twenty are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Less Annoying CRM and Twenty are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
Top Less Annoying CRM alternatives in CRM are ranked by recent ship velocity. Browse the "Less Annoying CRM alternatives" section above for the current picks, or visit /alternatives/less-annoying-crm for the full list with editorial commentary on each.
Top Twenty alternatives in CRM are ranked by recent ship velocity. Browse the "Twenty alternatives" section above for the current picks, or visit /alternatives/twenty for the full list with editorial commentary on each.