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Comparison · CRM
Close CRM vs Twenty
A side-by-side editorial comparison of Close CRM and Twenty — release velocity, themes, recent moves, and the top alternatives to consider.
Close CRM vs Twenty: at a glance
What is Close CRM?
Close takes Chloe Chat out of beta for every customer, a month after OIDC SSO.
Close is shipping on three tracks. Its assistant Chloe is now generally available as Chloe Chat, answering pipeline questions, preparing a rep's day, analyzing data and taking actions from any page. Voice agents run on the rebuilt telephony layer with skills like Schedule Meeting, and the October 13 release added a central Security page with OIDC single sign-on alongside update-only Workflow triggers.
What is Twenty?
Twenty 2.50 lets app front components read the host route, filling a gap in its app platform.
Twenty ships point releases every few days. 2.50.0 exposes the host location to front components through useLocation(), since those components run in a worker and cannot read window.location. 2.49.0 was a CI fix that regenerated the SDK metadata client, and 2.48.0 put agents into Slack threads, let the AI chat manage agents and added record export via API keys.
Close CRM vs Twenty: editorial side-by-side
Close CRM
5.0CRM
Close takes Chloe Chat out of beta for every customer, a month after OIDC SSO.
◆ Current state
Close is shipping on three tracks. Its assistant Chloe is now generally available as Chloe Chat, answering pipeline questions, preparing a rep's day, analyzing data and taking actions from any page. Voice agents run on the rebuilt telephony layer with skills like Schedule Meeting, and the October 13 release added a central Security page with OIDC single sign-on alongside update-only Workflow triggers.
◆ Where it's heading
Chloe has moved from a beta chat to the default way into the app: a command-palette fallback in September, notification threads, and now GA for all accounts. Paired with voice agents that act on phone numbers and Workflows that react to record updates, Close is building a CRM where assistants and automation do more of the work, with SSO and a security page arriving as the governance layer that buyers ask for.
◆ Prediction
Expect Chloe to gain more write actions and to connect with Workflows or voice-agent skills now that it is GA; the truncated entry doesn't list which actions it can take today.
Twenty
5.0CRM
Twenty 2.50 lets app front components read the host route, filling a gap in its app platform.
◆ Current state
Twenty ships point releases every few days. 2.50.0 exposes the host location to front components through useLocation(), since those components run in a worker and cannot read window.location. 2.49.0 was a CI fix that regenerated the SDK metadata client, and 2.48.0 put agents into Slack threads, let the AI chat manage agents and added record export via API keys.
◆ Where it's heading
Two threads run side by side: an agent surface that keeps widening, from actionable filter errors to Slack-resident agent threads, and an app platform for third-party extensions with published version tracking and now route-aware front components. The 2.50 change is small, but it is what lets apps behave like native pages. The direction is a CRM operated by agents and extended by apps.
◆ Prediction
Expect more SDK hooks that give front components access to host context, and more marketplace work. The agent message reaction types added in the 2.49 SDK still point to feedback on agent messages in a coming release.
Alternatives to Close CRM and Twenty
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Close CRM or Twenty.
Twenty
Twenty opens 2.50 by giving sandboxed front components the host route.
GroupOffice
GroupOffice ships a fourth 26.0 build in nine days, still with install-only notes.
Corteza
Corteza 2026.9.0 goes final after a week of single-fix candidates.
Django CRM
Django CRM spends a morning hardening itself against abusive input.
Zoho Bigin
Bigin went all-in on AI in 2026: MCP, Zia agents, now self-running follow-ups and payments.
See all Close CRM alternatives → · See all Twenty alternatives →
Recent activity from Close CRM and Twenty
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 4d agoTwentySDK 2.50.0 mirrors the core useLocation() release
- 4d agoTwentyTwenty 2.50: app front components can read the host route
- 5d agoClose CRMChloe Chat is out of beta for all Close customers
- 5d agoTwentyTwenty 2.49.0: SDK metadata client regenerated after schema clash
- 5d agoTwentyCLI 2.49.0: SDK metadata client regenerated after schema clash
- 5d agoTwentySDK 2.49.0 regenerates metadata types after schema clash
- 8d agoTwentySDK 2.48.0 mirrors the core release
- 12d agoClose CRMClose adds a central Security page and OIDC single sign-on
- 13d agoClose CRMTrigger Workflows on updated events
- 19d agoClose CRMVoice agents get a single Schedule Meeting skill
- 19d agoClose CRMTemplate Creation from Email/SMS
- 1mo agoClose CRMAsk Chloe a question from the command palette
Frequently asked questions
What is the difference between Close CRM and Twenty?
They serve adjacent needs but don't currently overlap on shipped themes. Close CRM and Twenty are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Close CRM better than Twenty?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Close CRM and Twenty are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Close CRM?
Top Close CRM alternatives in CRM are ranked by recent ship velocity. Browse the "Close CRM alternatives" section above for the current picks, or visit /alternatives/close-crm for the full list with editorial commentary on each.
What are the best alternatives to Twenty?
Top Twenty alternatives in CRM are ranked by recent ship velocity. Browse the "Twenty alternatives" section above for the current picks, or visit /alternatives/twenty for the full list with editorial commentary on each.