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F

Folk

CRM
Velocity6.3

Collaborative CRM for teams with relationship management and pipeline tracking.

www.folk.app ↗

folk CRM adds EU data residency and tasks in an active shipping month

crmai-integrationmcpeu-data-residencymobiletasks
◆Current state
Folk has shipped at a high cadence over two months: a dedicated mobile app, an MCP server for AI agent access, task management, talk-to-text, group UX improvements, and EU data residency. Each addition addresses a distinct adoption barrier — mobile capture, AI workflows, European compliance, team coordination.
◆Where it's heading
Folk is building toward a CRM that closes deals on founders' terms: light enough to skip an admin, extensible enough to plug into AI workflows via MCP, and now compliant enough for EU buyers. Tasks and the Interactions API beta signal an expansion beyond pure contact management into sales workflow territory.
◆Prediction
The Interactions API (beta since Jul 29) is the most likely next GA milestone. Folk's MCP-first posture also sets up deeper AI-native CRM actions — likely next is letting agents write back to the CRM, not just read from it.

◆Recent moves

  1. 1d ago

    Your data, closer to home 🇪🇺

    ⚡ SPARK

    Folk is migrating customer data to European infrastructure, directly unlocking GDPR-compliant adoption for EU-based teams. This follows a product trajectory of removing friction for European sales-led companies that couldn't use US-hosted CRMs.

  2. 2d ago

    Get organized and efficient with group updates

    Group views gain a vertical layout option, a dedicated group page, and faster sharing shortcuts — UX improvements that make group-based workflows more navigable. Consistent with folk's pattern of iterating on collaboration surfaces after shipping a feature.

  3. 22d ago

    Task updates that keep your team moving

    Task management gains automation, recurrence, and improved tracking — deepening the Tasks launch from August into a real coordination layer. Folk is maturing the feature past a simple to-do list toward full sales workflow support.

  4. 24d ago

    folk MCP turns interactions into insight

    An update to folk's MCP integration extends it with interaction history, so AI clients can reason over past conversations in addition to static contact data. Builds on the July MCP launch by adding richer context for AI-assisted CRM workflows.

  5. 1mo ago

    Capture the conversation while it’s fresh

    Talk-to-text lands in the mobile Contacts app, letting users log call notes by voice immediately after a conversation. Supports the mobile-first capture workflow folk is building around its Contacts app.

  6. 1mo ago

    No more waiting—Meet Tasks

    ⚡ SPARK

    Folk launches Tasks — a new capability category that pushes the product beyond contact management into sales workflow coordination. This is folk's first step into team-visible action tracking, which positions it to displace lightweight project tools in sales contexts.