Folk
folk now pitches itself as the CRM for the agent era.
A side-by-side editorial comparison of Less Annoying CRM and Twenty — release velocity, themes, recent moves, and the top alternatives to consider.
| Feature | Less Annoying CRM | Twenty |
|---|---|---|
| Sector | CRM | CRM |
| Velocity score | 5.0 | 5.0 |
| Sparks · 30d | 0 | 0 |
| Top themes | small-business-crm, customer-requests, contact-records, search | crm, open source, ai assistant, inbox |
| Last editorial update | 5d ago | 12h ago |
| Website | — | Visit → |
Less Annoying CRM lets users pin notes to the top of a contact
LACRM ships slowly and from user requests. Two weeks after October's bundle of six features (scratchpad widget, custom contact labels, event and task search, history filters), it added pinned notes that stay at the top of a contact or company record. Earlier in the year came configurable task views, rich text fields, undo merge and relative date filters.
Twenty 2.57 puts the workspace's own assistant name and avatar into the inbox.
Twenty shipped 2.57.0 on November 9 for server, SDK and npm packages, followed hours later by 2.57.1. The patch shows the workspace's configured assistant name and avatar in inbox headers, mentions and previews, still behind the Inbox flag. 2.56.1 on November 5 fixed an upgrade that stalled on workflow code steps containing NUL characters.
LACRM ships slowly and from user requests. Two weeks after October's bundle of six features (scratchpad widget, custom contact labels, event and task search, history filters), it added pinned notes that stay at the top of a contact or company record. Earlier in the year came configurable task views, rich text fields, undo merge and relative date filters.
The work stays on the daily record view: making the current state of a client easier to see as history grows. No AI, pricing or integration moves appear in the entries.
More small record-view and search features, either one at a time or as another bundle, are the likely next step.
Twenty shipped 2.57.0 on November 9 for server, SDK and npm packages, followed hours later by 2.57.1. The patch shows the workspace's configured assistant name and avatar in inbox headers, mentions and previews, still behind the Inbox flag. 2.56.1 on November 5 fixed an upgrade that stalled on workflow code steps containing NUL characters.
Twenty keeps a rapid minor-version cadence while building an AI assistant into an inbox that remains flagged. The recent tags mix assistant and inbox work with upgrade fixes, which suggests the inbox is close to wider release.
Expect further 2.57.x patches on the inbox and assistant, with the Inbox flag likely lifted in a coming minor.
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Less Annoying CRM or Twenty.
folk now pitches itself as the CRM for the agent era.
Snov.io's October update brings LinkedIn Prospect Finder 4.0 and an AI Assistant.
Bitrix24's public feed is content marketing, not a changelog.
Close turns caller ID into an automatic choice with Local Presence.
Twenty ships 2.56's AI-step permissions overhaul, then a week of patches and tags.
GroupOffice patches its 26.0 and 6.8 lines on the same day, with notes that say nothing.
See all Less Annoying CRM alternatives → · See all Twenty alternatives →
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
They serve adjacent needs but don't currently overlap on shipped themes. Less Annoying CRM and Twenty are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Less Annoying CRM and Twenty are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
Top Less Annoying CRM alternatives in CRM are ranked by recent ship velocity. Browse the "Less Annoying CRM alternatives" section above for the current picks, or visit /alternatives/less-annoying-crm for the full list with editorial commentary on each.
Top Twenty alternatives in CRM are ranked by recent ship velocity. Browse the "Twenty alternatives" section above for the current picks, or visit /alternatives/twenty-crm for the full list with editorial commentary on each.