Kommo
Kommo's developer API keeps widening its grip on chat channels and Salesbots
A side-by-side editorial comparison of Close CRM and Less Annoying CRM — release velocity, themes, recent moves, and the top alternatives to consider.
| Feature | Close CRM | Less Annoying CRM |
|---|---|---|
| Sector | CRM | CRM |
| Velocity score | 5.0 | 5.0 |
| Sparks · 30d | 0 | 0 |
| Top themes | ai assistant, voice agents, workflow automation, security | small-business-crm, customer-requests, contact-records, search |
| Last editorial update | 10h ago | 22h ago |
| Website | Visit → | — |
Close keeps widening Chloe: chat assistant now draws donut and line charts on request.
Close is shipping on three tracks. Chloe Chat is generally available, voice agents run on the rebuilt telephony layer with skills like Schedule Meeting, and October added a central Security page with OIDC single sign-on. The October 29 release lets admins with Manage Customizations rename the Lead, Contact and Opportunity objects and their statuses, so a team can work in Accounts, People and Deals.
Less Annoying CRM lets users pin notes to the top of a contact
LACRM ships slowly and from user requests. Two weeks after October's bundle of six features (scratchpad widget, custom contact labels, event and task search, history filters), it added pinned notes that stay at the top of a contact or company record. Earlier in the year came configurable task views, rich text fields, undo merge and relative date filters.
Close is shipping on three tracks. Chloe Chat is generally available, voice agents run on the rebuilt telephony layer with skills like Schedule Meeting, and October added a central Security page with OIDC single sign-on. The October 29 release lets admins with Manage Customizations rename the Lead, Contact and Opportunity objects and their statuses, so a team can work in Accounts, People and Deals.
Chloe has moved from a beta chat to the default way into the app: a command-palette fallback in September, notification threads, and now GA for all accounts. Paired with voice agents that act on phone numbers and Workflows that react to record updates, Close is building a CRM where assistants and automation do more of the work, with SSO and a security page arriving as the governance layer that buyers ask for.
Expect Chloe to gain more write actions and to connect with Workflows or voice-agent skills now that it is GA; the truncated entry doesn't list which actions it can take today.
LACRM ships slowly and from user requests. Two weeks after October's bundle of six features (scratchpad widget, custom contact labels, event and task search, history filters), it added pinned notes that stay at the top of a contact or company record. Earlier in the year came configurable task views, rich text fields, undo merge and relative date filters.
The work stays on the daily record view: making the current state of a client easier to see as history grows. No AI, pricing or integration moves appear in the entries.
More small record-view and search features, either one at a time or as another bundle, are the likely next step.
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Close CRM or Less Annoying CRM.
Kommo's developer API keeps widening its grip on chat channels and Salesbots
Wealthbox puts 24 prebuilt AI agents on every plan, at no extra charge.
Bitrix24's public feed is content marketing, not a changelog.
Twenty tags 2.56 three days after 2.55, with only translations in the notes.
GroupOffice still patches three release lines, with notes that say nothing about content.
Landbase pivots its content mill to Claude Code how-to guides.
See all Close CRM alternatives → · See all Less Annoying CRM alternatives →
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
They serve adjacent needs but don't currently overlap on shipped themes. Close CRM and Less Annoying CRM are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Close CRM and Less Annoying CRM are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
Top Close CRM alternatives in CRM are ranked by recent ship velocity. Browse the "Close CRM alternatives" section above for the current picks, or visit /alternatives/close-crm for the full list with editorial commentary on each.
Top Less Annoying CRM alternatives in CRM are ranked by recent ship velocity. Browse the "Less Annoying CRM alternatives" section above for the current picks, or visit /alternatives/less-annoying-crm for the full list with editorial commentary on each.