Twenty
Twenty 2.58.1 stops existing accounts from joining a workspace through SSO alone.
Comparison · CRM
Bitrix24 vs Planhat
A side-by-side editorial comparison of Bitrix24 and Planhat — release velocity, themes, recent moves, and the top alternatives to consider.
Bitrix24 vs Planhat: at a glance
What is Bitrix24?
Bitrix24's blog explains MCP for small teams; still no product releases.
The tracked Bitrix24 feed remains blog content for agencies, consultants and small teams. Recent guides cover what happens to workflows when AI credits run out, where AI agents pay off first and how to scope an agent's access. None of the recent entries describes a product release.
What is Planhat?
Planhat doubles down on automation — Portals, Task dependencies, AI steps, OAuth — for scaled CS ops.
Planhat's recent stream skews heavily toward automation infrastructure for customer-success teams. New advanced Task dependencies, automated end-to-end Portal setup, full execution logs for Automation Runs, and live company-field merge tags in Dashboards and Presentations all reduce the manual per-account work that defines mid-tier CSM tooling. OAuth connections enter Labs, replacing API-key plumbing for integrations.
Bitrix24 vs Planhat: editorial side-by-side
Bitrix24
5.0CRM
Bitrix24's blog explains MCP for small teams; still no product releases.
◆ Current state
The tracked Bitrix24 feed remains blog content for agencies, consultants and small teams. Recent guides cover what happens to workflows when AI credits run out, where AI agents pay off first and how to scope an agent's access. None of the recent entries describes a product release.
◆ Where it's heading
The content has shifted from software roundups toward AI agents, which may preview the product's own messaging, but no shipped feature appears in the entries.
◆ Prediction
Without release notes in this feed, the product's next move is unclear; expect more agent-themed guides.
Planhat
5.0CRM
Planhat doubles down on automation — Portals, Task dependencies, AI steps, OAuth — for scaled CS ops.
◆ Current state
Planhat's recent stream skews heavily toward automation infrastructure for customer-success teams. New advanced Task dependencies, automated end-to-end Portal setup, full execution logs for Automation Runs, and live company-field merge tags in Dashboards and Presentations all reduce the manual per-account work that defines mid-tier CSM tooling. OAuth connections enter Labs, replacing API-key plumbing for integrations.
◆ Where it's heading
The product is moving from a health-score-and-playbook CS platform toward a low-code automation backbone for customer-success orgs. Recent additions of frontier LLMs (Claude Sonnet/Opus 4.6, GPT 5.4) into AI Automation steps, combined with portal-creation building blocks, position Planhat as a CS workflow engine that runs without per-account human babysitting.
◆ Prediction
Expect more native AI step types (action-taking, deeper retrieval), OAuth graduating out of Labs into the standard integrations surface, and continued investment in automation observability — failure analytics, retry policies, version history.
Alternatives to Bitrix24 and Planhat
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Bitrix24 or Planhat.
Twenty
Twenty 2.58 rebuilds CRM permissions down to the row and adds MCP workflow steps.
GroupOffice
GroupOffice patches its 25.0 and 6.8 lines again, still with no notes.
Folk
folk adds a command panel and quick-add tasks after its agent-era repositioning.
Folk
folk now pitches itself as the CRM for the agent era.
IntegCRM
IntegCRM adds document folders, turning back to client records after two email releases.
See all Bitrix24 alternatives → · See all Planhat alternatives →
Recent activity from Bitrix24 and Planhat
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 1d agoBitrix24MCP, Explained Without the Jargon: Letting Your AI Assistant Work Inside Your Systems
- 2d agoBitrix24AI Credits Explained: What Happens to Your Workflows When the Quota Runs Out
- 3d agoBitrix24Where AI Agents Actually Pay Off First in a Small Company
- 3d agoBitrix24Giving an AI Agent Access: Scope, Guardrails, and the Things It Must Never Touch
- 5d agoBitrix24Workflow Automation: Definition and Examples
- 9d agoBitrix24Best Website Builder for 2027
- 6mo agoPlanhatSet up advanced Task dependencies in Workflows
- 6mo agoPlanhatOAuth connections now available in Labs
- 6mo agoPlanhatOAuth connections now available in Labs (duplicate)
- 6mo agoPlanhatInsert live company fields into Dashboards and Presentations
- 6mo agoPlanhatAutomate Portal setup end-to-end for every customer
- 7mo agoPlanhatSync email attachments and subfolders from Outlook into Planhat
Frequently asked questions
What is the difference between Bitrix24 and Planhat?
They serve adjacent needs but don't currently overlap on shipped themes. Bitrix24 and Planhat are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Bitrix24 better than Planhat?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Bitrix24 and Planhat are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Bitrix24?
Top Bitrix24 alternatives in CRM are ranked by recent ship velocity. Browse the "Bitrix24 alternatives" section above for the current picks, or visit /alternatives/bitrix24 for the full list with editorial commentary on each.
What are the best alternatives to Planhat?
Top Planhat alternatives in CRM are ranked by recent ship velocity. Browse the "Planhat alternatives" section above for the current picks, or visit /alternatives/planhat for the full list with editorial commentary on each.