GroupOffice
GroupOffice ships 7 builds across three version tracks in five weeks — no changelogs disclosed
Comparison · CRM
Planhat vs Twenty
A side-by-side editorial comparison of Planhat and Twenty — release velocity, themes, recent moves, and the top alternatives to consider.
Planhat vs Twenty: at a glance
What is Planhat?
Planhat doubles down on automation — Portals, Task dependencies, AI steps, OAuth — for scaled CS ops.
Planhat's recent stream skews heavily toward automation infrastructure for customer-success teams. New advanced Task dependencies, automated end-to-end Portal setup, full execution logs for Automation Runs, and live company-field merge tags in Dashboards and Presentations all reduce the manual per-account work that defines mid-tier CSM tooling. OAuth connections enter Labs, replacing API-key plumbing for integrations.
What is Twenty?
Twenty is patching v2.42 after a dense v2.41 that shipped a desktop app, app-owned messaging, and a public Agent Skills catalog.
Twenty is in the stabilization phase after v2.41.0, a release that shipped a Desktop Recorder (Electron integration), apps-as-message-channel-owners, a new sidebar layout, AI chat credit visibility, and a published Agent Skills collection at skills.sh. v2.40.0 introduced breaking changes: AI model selection moved from named models to five abstract tiers (EXTRA_FAST through EXTRA_SMART), and `yarn twenty pull` now round-trips views, page layouts, navigation items, and translations as typed define files.
Planhat vs Twenty: editorial side-by-side
Planhat
5.0CRM
Planhat doubles down on automation — Portals, Task dependencies, AI steps, OAuth — for scaled CS ops.
◆ Current state
Planhat's recent stream skews heavily toward automation infrastructure for customer-success teams. New advanced Task dependencies, automated end-to-end Portal setup, full execution logs for Automation Runs, and live company-field merge tags in Dashboards and Presentations all reduce the manual per-account work that defines mid-tier CSM tooling. OAuth connections enter Labs, replacing API-key plumbing for integrations.
◆ Where it's heading
The product is moving from a health-score-and-playbook CS platform toward a low-code automation backbone for customer-success orgs. Recent additions of frontier LLMs (Claude Sonnet/Opus 4.6, GPT 5.4) into AI Automation steps, combined with portal-creation building blocks, position Planhat as a CS workflow engine that runs without per-account human babysitting.
◆ Prediction
Expect more native AI step types (action-taking, deeper retrieval), OAuth graduating out of Labs into the standard integrations surface, and continued investment in automation observability — failure analytics, retry policies, version history.
Twenty
7.5CRM
Twenty is patching v2.42 after a dense v2.41 that shipped a desktop app, app-owned messaging, and a public Agent Skills catalog.
◆ Current state
Twenty is in the stabilization phase after v2.41.0, a release that shipped a Desktop Recorder (Electron integration), apps-as-message-channel-owners, a new sidebar layout, AI chat credit visibility, and a published Agent Skills collection at skills.sh. v2.40.0 introduced breaking changes: AI model selection moved from named models to five abstract tiers (EXTRA_FAST through EXTRA_SMART), and `yarn twenty pull` now round-trips views, page layouts, navigation items, and translations as typed define files.
◆ Where it's heading
Twenty is building toward a self-hostable work OS — the convergence of CRM records, email and Slack inboxes, agentic workflows, and a desktop recording client under one platform. The SDK's full round-trip sync and the Agent Skills collection signal that developer extensibility is becoming a first-class distribution channel. The five-tier AI model abstraction decouples workspaces from specific model providers, laying groundwork for a marketplace where AI capabilities are swappable.
◆ Prediction
The Agent Skills collection and redesigned marketplace app detail page suggest Twenty is close to a formal developer marketplace launch. The next likely move is surfacing shareable skills from the catalog inside the command menu, making community-built workflows installable from within the product.
Alternatives to Planhat and Twenty
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Planhat or Twenty.
Nutshell
Nutshell is shipping full-stack CRM depth—behavioral email sequences, quota management, and QuickBooks integration—at an unusually fast pace.
Streak
Streak doubles down on LLM-native CRM with Claude connector and expanded MCP write capabilities.
NetHunt CRM
NetHunt CRM ships workflow, integration, and automation depth as it builds toward a more self-contained sales OS.
Folk
folk CRM adds EU data residency and tasks in an active shipping month
Twenty
Twenty's 2.42 patch cycle exposes the friction of rapid open-source enterprise iteration.
See all Planhat alternatives → · See all Twenty alternatives →
Recent activity from Planhat and Twenty
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 1d agoTwentyFix AI table isolation: remove per-workspace foreign keys to core tables
- 2d agoTwentytwenty/v2.42.5: Reload the enterprise validity token in the server process (#26449)
- 2d agoTwentyFix workflow version resolution for core workflow versions
- 2d agoTwentyFix missing core workflows in v2.42 execution baseline
- 2d agoTwentytwenty/v2.42.1: Put the record creation form back behind a feature flag (#26472)
- 2d agoTwentySchema migrations blocked during active index builds
- 5mo agoPlanhatSet up advanced Task dependencies in Workflows
- 5mo agoPlanhatOAuth connections now available in Labs
- 5mo agoPlanhatOAuth connections now available in Labs (duplicate)
- 5mo agoPlanhatInsert live company fields into Dashboards and Presentations
- 5mo agoPlanhatAutomate Portal setup end-to-end for every customer
- 5mo agoPlanhatSync email attachments and subfolders from Outlook into Planhat
Frequently asked questions
What is the difference between Planhat and Twenty?
They serve adjacent needs but don't currently overlap on shipped themes. Twenty is currently shipping more aggressively (velocity 7.5 vs 5.0), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Planhat better than Twenty?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Twenty is currently shipping more aggressively (velocity 7.5 vs 5.0), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Planhat?
Top Planhat alternatives in CRM are ranked by recent ship velocity. Browse the "Planhat alternatives" section above for the current picks, or visit /alternatives/planhat for the full list with editorial commentary on each.
What are the best alternatives to Twenty?
Top Twenty alternatives in CRM are ranked by recent ship velocity. Browse the "Twenty alternatives" section above for the current picks, or visit /alternatives/twenty-crm for the full list with editorial commentary on each.