Spiceworks
Spiceworks keeps writing about the security debt AI is exposing, not about its own product.
Comparison · Support
Formbricks vs UVdesk
A side-by-side editorial comparison of Formbricks and UVdesk — release velocity, themes, recent moves, and the top alternatives to consider.
Shared themes:self-hosted
Formbricks vs UVdesk: at a glance
What is Formbricks?
Formbricks opens 6.2 with data retention policies and show-conditions across surveys.
Formbricks' 6.0 cycle renamed Unify to Analyze, capped unlicensed self-hosted installs at one workspace and added MCP OAuth, and 6.1 added the v3 responses API. 6.2.0-rc.1 adds data retention policies with exemptions and history, a shared show-conditions schema, incremental extraction filters on feedback records, and ends OAuth app tokens that exceed narrowed consent. The feed still shows no 6.0 or 6.1 stable tag.
What is UVdesk?
UVdesk v1.0.18 adds PHP 8 support and ticket transfer with only one entry visible
UVdesk is a self-hosted help desk platform. The single catalog entry is v1.0.18 from October 2021, which packed PHP 8 compatibility, ticket transfer via workflow rules, a cache-clear dashboard button, saved reply search, and two dozen bug fixes. With only one visible release, the project's current development activity is opaque.
Formbricks vs UVdesk: editorial side-by-side
Formbricks
5.0SUPPORT
Formbricks opens 6.2 with data retention policies and show-conditions across surveys.
◆ Current state
Formbricks' 6.0 cycle renamed Unify to Analyze, capped unlicensed self-hosted installs at one workspace and added MCP OAuth, and 6.1 added the v3 responses API. 6.2.0-rc.1 adds data retention policies with exemptions and history, a shared show-conditions schema, incremental extraction filters on feedback records, and ends OAuth app tokens that exceed narrowed consent. The feed still shows no 6.0 or 6.1 stable tag.
◆ Where it's heading
Formbricks is building the controls larger customers ask for: retention rules, scoped OAuth and APIs for incremental data pulls. Release candidates keep arriving while the feed shows no stable tags.
◆ Prediction
Expect further 6.2 candidates with backports, and retention controls reaching the API and MCP surfaces.
UVdesk
0.0SUPPORT
UVdesk v1.0.18 adds PHP 8 support and ticket transfer with only one entry visible
◆ Current state
UVdesk is a self-hosted help desk platform. The single catalog entry is v1.0.18 from October 2021, which packed PHP 8 compatibility, ticket transfer via workflow rules, a cache-clear dashboard button, saved reply search, and two dozen bug fixes. With only one visible release, the project's current development activity is opaque.
◆ Where it's heading
Without multiple entries, it is unclear whether UVdesk is actively maintained or effectively stalled. A v1.0.18 release in 2021 that includes PHP 8 compatibility suggests the team was addressing technical debt at the time. Whether development has continued past this point cannot be determined from the available data.
◆ Prediction
Unclear. If active, a v1.1.x or v1.0.19 release would be the next natural step. The absence of more recent catalog entries suggests either infrequent releases or reduced development activity.
Alternatives to Formbricks and UVdesk
Other Support products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Formbricks or UVdesk.
Xurrent
Xurrent's November update pushes its Sera agents into the inbox and CMDB reviews.
Chatway
Chatway gives every widget a hosted chat page you can share without installing it.
Gorgias
Gorgias compares AI productivity in support teams with the Magnificent 7.
Live Helper Chat
Live Helper Chat 4.99 lets bots answer email threads and react to mail closes.
Twilio
Twilio ships GA reconnect and mid-call config for Conversation Relay voice agents.
See all Formbricks alternatives → · See all UVdesk alternatives →
Recent activity from Formbricks and UVdesk
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 21h agoFormbricksFormbricks 6.2 RC1 adds data retention policies
- 21d agoFormbricks6.1 RC3: race-proof workspace cap and online-upgrade fixes
- 24d agoFormbricks6.1 RC2: v3 API validation, incremental extraction, upgrade fixes
- 27d agoFormbricks6.1 RC1: v3 responses API, MCP response access, webhook jobs
- 1mo agoFormbricks6.0.0 RC5: Helm Envoy safeguards
- 1mo agoFormbricks6.0.0 RC4: Gateway API v1.5 support
- 5y agoUVdeskStable Release v1.0.18
Frequently asked questions
What is the difference between Formbricks and UVdesk?
Both compete on the same themes — self-hosted — within Support. Formbricks is currently shipping more aggressively (velocity 5.0 vs 0.0), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Formbricks better than UVdesk?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Formbricks is currently shipping more aggressively (velocity 5.0 vs 0.0), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other Support products to evaluate alongside.
What are the best alternatives to Formbricks?
Top Formbricks alternatives in Support are ranked by recent ship velocity. Browse the "Formbricks alternatives" section above for the current picks, or visit /alternatives/formbricks for the full list with editorial commentary on each.
What are the best alternatives to UVdesk?
Top UVdesk alternatives in Support are ranked by recent ship velocity. Browse the "UVdesk alternatives" section above for the current picks, or visit /alternatives/uvdesk for the full list with editorial commentary on each.