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UVdesk

SUPPORT
Velocity0.0

Open-source helpdesk and customer support ticketing system with email integration, workflow automation, and a cloud-hosted SaaS edition

UVdesk v1.0.18 adds PHP 8 support and ticket transfer with only one entry visible

helpdeskself-hostedopen-sourceticketingphp
Current state
UVdesk is a self-hosted help desk platform. The single catalog entry is v1.0.18 from October 2021, which packed PHP 8 compatibility, ticket transfer via workflow rules, a cache-clear dashboard button, saved reply search, and two dozen bug fixes. With only one visible release, the project's current development activity is opaque.
Where it's heading
Without multiple entries, it is unclear whether UVdesk is actively maintained or effectively stalled. A v1.0.18 release in 2021 that includes PHP 8 compatibility suggests the team was addressing technical debt at the time. Whether development has continued past this point cannot be determined from the available data.
Prediction
Unclear. If active, a v1.1.x or v1.0.19 release would be the next natural step. The absence of more recent catalog entries suggests either infrequent releases or reduced development activity.

Recent moves

  1. 4y ago

    Stable Release v1.0.18

    Stable release v1.0.18 adds PHP 8 compatibility, ticket transfer via workflow rules, a cache-clear button on the dashboard, saved reply search, and fixes for over twenty reported issues spanning mail handling, attachments, authentication, and installation. A wide-ranging update that addressed both feature gaps and technical debt.

    View source ↗