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Comparison · Support
Formbricks vs Peppermint
A side-by-side editorial comparison of Formbricks and Peppermint — release velocity, themes, recent moves, and the top alternatives to consider.
Shared themes:self-hosted
Formbricks vs Peppermint: at a glance
What is Formbricks?
Formbricks opens 6.2 with data retention policies and show-conditions across surveys.
Formbricks' 6.0 cycle renamed Unify to Analyze, capped unlicensed self-hosted installs at one workspace and added MCP OAuth, and 6.1 added the v3 responses API. 6.2.0-rc.1 adds data retention policies with exemptions and history, a shared show-conditions schema, incremental extraction filters on feedback records, and ends OAuth app tokens that exceed narrowed consent. The feed still shows no 6.0 or 6.1 stable tag.
What is Peppermint?
Peppermint v0.5.3 adds a Documents feature to the open-source help desk
Peppermint is a self-hosted open-source help desk. The single catalog entry is v0.5.3 from October 2024, which introduced a Documents feature — creating, viewing, and deleting docs with UI improvements — alongside keyboard shortcut fixes and general UI polish. With only one visible entry, the current development pace is unclear.
Formbricks vs Peppermint: editorial side-by-side
Formbricks
5.0SUPPORT
Formbricks opens 6.2 with data retention policies and show-conditions across surveys.
◆ Current state
Formbricks' 6.0 cycle renamed Unify to Analyze, capped unlicensed self-hosted installs at one workspace and added MCP OAuth, and 6.1 added the v3 responses API. 6.2.0-rc.1 adds data retention policies with exemptions and history, a shared show-conditions schema, incremental extraction filters on feedback records, and ends OAuth app tokens that exceed narrowed consent. The feed still shows no 6.0 or 6.1 stable tag.
◆ Where it's heading
Formbricks is building the controls larger customers ask for: retention rules, scoped OAuth and APIs for incremental data pulls. Release candidates keep arriving while the feed shows no stable tags.
◆ Prediction
Expect further 6.2 candidates with backports, and retention controls reaching the API and MCP surfaces.
Peppermint
0.0SUPPORT
Peppermint v0.5.3 adds a Documents feature to the open-source help desk
◆ Current state
Peppermint is a self-hosted open-source help desk. The single catalog entry is v0.5.3 from October 2024, which introduced a Documents feature — creating, viewing, and deleting docs with UI improvements — alongside keyboard shortcut fixes and general UI polish. With only one visible entry, the current development pace is unclear.
◆ Where it's heading
The v0.5.3 Documents addition suggests Peppermint is expanding beyond ticketing into a lightweight knowledge base model, bringing docs and tickets under one interface. Whether this continues into a broader knowledge management direction cannot be confirmed from a single entry.
◆ Prediction
If the documents feature is a deliberate strategic direction, expect search, linking, and access control additions in subsequent releases. Without more entries, trajectory confidence is low.
Alternatives to Formbricks and Peppermint
Other Support products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Formbricks or Peppermint.
Xurrent
Xurrent's November update pushes its Sera agents into the inbox and CMDB reviews.
Chatway
Chatway gives every widget a hosted chat page you can share without installing it.
Gorgias
Gorgias compares AI productivity in support teams with the Magnificent 7.
Live Helper Chat
Live Helper Chat 4.99 lets bots answer email threads and react to mail closes.
Twilio
Twilio ships GA reconnect and mid-call config for Conversation Relay voice agents.
See all Formbricks alternatives → · See all Peppermint alternatives →
Recent activity from Formbricks and Peppermint
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 21h agoFormbricksFormbricks 6.2 RC1 adds data retention policies
- 21d agoFormbricks6.1 RC3: race-proof workspace cap and online-upgrade fixes
- 24d agoFormbricks6.1 RC2: v3 API validation, incremental extraction, upgrade fixes
- 27d agoFormbricks6.1 RC1: v3 responses API, MCP response access, webhook jobs
- 1mo agoFormbricks6.0.0 RC5: Helm Envoy safeguards
- 1mo agoFormbricks6.0.0 RC4: Gateway API v1.5 support
- 2y agoPeppermintPeppermint v0.5.3 — Documents feature added
Frequently asked questions
What is the difference between Formbricks and Peppermint?
Both compete on the same themes — self-hosted — within Support. Formbricks is currently shipping more aggressively (velocity 5.0 vs 0.0), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Formbricks better than Peppermint?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Formbricks is currently shipping more aggressively (velocity 5.0 vs 0.0), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other Support products to evaluate alongside.
What are the best alternatives to Formbricks?
Top Formbricks alternatives in Support are ranked by recent ship velocity. Browse the "Formbricks alternatives" section above for the current picks, or visit /alternatives/formbricks for the full list with editorial commentary on each.
What are the best alternatives to Peppermint?
Top Peppermint alternatives in Support are ranked by recent ship velocity. Browse the "Peppermint alternatives" section above for the current picks, or visit /alternatives/peppermint for the full list with editorial commentary on each.