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Comparison · Collab

Document360 vs Passbolt

A side-by-side editorial comparison of Document360 and Passbolt — release velocity, themes, recent moves, and the top alternatives to consider.

Document360 vs Passbolt: at a glance

FeatureDocument360Passbolt
SectorCollabCollab
Velocity score5.02.5
Sparks · 30d00
Top themesknowledge base, ai assistant, integrations, mcppassword-manager, passkeys, autofill, access-control
Last editorial update2h ago18h ago
Website—Visit →

What is Document360?

Document360 opens its knowledge base wider: per-user Zendesk sign-in, feedback APIs and MCP.

Document360 ships a knowledge-base release almost every week. 12.11.1 lets Zendesk agents sign in with their own accounts, exposes article and Eddy AI feedback through new API endpoints, and extends MCP. The October releases added Eddy AI summaries of version differences and source citations in AI answers.

Read the full Document360 trajectory →

What is Passbolt?

Passbolt adds passkeys for MFA and rebuilds autofill detection, with passwordless still to come.

Passbolt 5.17 adds passkeys as a second factor in every edition and rebuilds autofill detection, raising form detection on its internal test set from 74% to 93.4%. It also brings the permission review to moves of resources and folders, as earlier notes promised. The previous release, 5.16, added a read-only Offline Mode in beta for when the server is unreachable.

Read the full Passbolt trajectory →

Document360 vs Passbolt: editorial side-by-side

D5.0

Document360 opens its knowledge base wider: per-user Zendesk sign-in, feedback APIs and MCP.

◆ Current state

Document360 ships a knowledge-base release almost every week. 12.11.1 lets Zendesk agents sign in with their own accounts, exposes article and Eddy AI feedback through new API endpoints, and extends MCP. The October releases added Eddy AI summaries of version differences and source citations in AI answers.

◆ Where it's heading

The product is making its content and AI signals available to other tools: help desks, APIs and AI clients through MCP. Eddy AI keeps getting review and trust features rather than new generation features.

◆ Prediction

More MCP tools and integrations with support desks are the likely next releases, on the weekly cadence.

P
Passbolt
COLLAB
2.5

Passbolt adds passkeys for MFA and rebuilds autofill detection, with passwordless still to come.

◆ Current state

Passbolt 5.17 adds passkeys as a second factor in every edition and rebuilds autofill detection, raising form detection on its internal test set from 74% to 93.4%. It also brings the permission review to moves of resources and folders, as earlier notes promised. The previous release, 5.16, added a read-only Offline Mode in beta for when the server is unreachable.

◆ Where it's heading

The access-review arc that began with 5.14 has reached moves, so it is close to complete. The next arc is authentication: passkeys for MFA are stated as a first step, with passkey storage for third-party sites and passwordless sign-in to Passbolt named as follow-ups. Offline Mode and QuickAccess are also being extended resource type by resource type.

◆ Prediction

The next releases should deliver passkey storage as a resource type, with passwordless sign-in after it. Further resource types will move into QuickAccess and Offline Mode, as the 5.17 notes say.

Alternatives to Document360 and Passbolt

Other Collab products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Document360 or Passbolt.

See all Document360 alternatives → · See all Passbolt alternatives →

Recent activity from Document360 and Passbolt

Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.

  1. 19h agoDocument360Document360 12.11.1: per-user Zendesk sign-in, feedback APIs, MCP
  2. 7d agoDocument36012.10.2: Eddy AI version summaries and Engage dashboard
  3. 13d agoPassbolt5.17 adds passkeys for MFA and a rebuilt autofill engine
  4. 21d agoDocument360October - 12.10.1
  5. 1mo agoDocument36012.9.3: Drive file renaming and Eddy AI email escalations
  6. 1mo agoDocument36012.9.2: article archiving, link expiry, new MCP tools
  7. 1mo agoPassbolt5.16 adds read-only Offline Mode in beta
  8. 1mo agoDocument360September 12.9.1: Eddy AI analytics expose unanswered query patterns
  9. 2mo agoPassbolt5.15 adds database sessions and closes shared-tag permission bypasses
  10. 2mo agoPassbolt5.14.3 limits the permission dialog to actual secret changes
  11. 3mo agoPassbolt5.14 adds confirmation prompts before shared-resource edits
  12. 4mo agoPassbolt5.13 adds in-app switching between Community and Pro

Frequently asked questions

What is the difference between Document360 and Passbolt?

They serve adjacent needs but don't currently overlap on shipped themes. Document360 is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.

Is Document360 better than Passbolt?

Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Document360 is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other Collab products to evaluate alongside.

What are the best alternatives to Document360?

Top Document360 alternatives in Collab are ranked by recent ship velocity. Browse the "Document360 alternatives" section above for the current picks, or visit /alternatives/document360 for the full list with editorial commentary on each.

What are the best alternatives to Passbolt?

Top Passbolt alternatives in Collab are ranked by recent ship velocity. Browse the "Passbolt alternatives" section above for the current picks, or visit /alternatives/passbolt for the full list with editorial commentary on each.