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Document360

COLLAB
Velocity6.3

Document360 is betting its docs platform on Eddy AI and an increasingly agentic MCP server.

knowledge basemcpeddy-aidocumentationenterprise-governancemultilingual
◆Current state
Document360 ships monthly, and the throughline is AI: the Eddy AI assistant and an MCP server that keeps gaining reach. The latest release lets the MCP server publish, unpublish, and manage workflows, so a connected assistant can run the full content lifecycle. Around that, releases stack governance, multilingual, security (JWT, CSP, SCIM), and analytics improvements.
◆Where it's heading
Two reinforcing threads: Eddy AI across authoring, search, and analytics, and an MCP server that has gone from introduction in March to full publication control in June. The supporting cadence is enterprise hardening — SSO/SCIM, JWT configs, CSP, permission inheritance, multilingual workflows. Document360 is positioning a knowledge base that AI both writes into and operates, aimed at larger, governed documentation teams.
◆Prediction
Expect the MCP surface to keep widening toward fuller authoring and analytics actions, with Eddy AI features and enterprise governance continuing as the steady backdrop.

◆Recent moves

  1. 12d ago

    MCP server gains publish, unpublish, and workflow controls

    ⚡ SPARK

    Extending the MCP server to publishing, unpublishing, and workflow management is the latest step in Document360's agentic arc — an assistant can now move content from review to live without touching the portal. It fits the trajectory of AI operating the knowledge base, not just drafting in it.

    View source ↗
  2. 28d ago

    Multiple JWT configs and an MCP analytics dashboard

    Multiple JWT configurations, a dedicated MCP analytics dashboard, and reader-permission inheritance mix enterprise auth hardening with visibility into MCP usage. Solid governance-and-instrumentation work supporting the AI push.

    View source ↗
  3. 2mo ago

    Multilingual guides, CSP controls, cross-workspace widgets

    Multilingual step-by-step guides, advanced CSP controls, and secure cross-workspace widget navigation broaden reach and tighten security. Incremental enterprise-readiness work around the core platform.

    View source ↗
  4. 3mo ago

    SCIM provisioning and the first MCP server integration

    ⚡ SPARK

    This release introduced the MCP server integration that later releases keep extending, alongside SCIM provisioning and custom metadata fields. It is the origin point of Document360's agentic direction.

    View source ↗
  5. 3mo ago

    Stale-state article reviews and governance controls

    A clearer Stale state for overdue articles and enhanced review governance tighten content-freshness workflows. Useful editorial-process polish, incremental against the AI throughline.

    View source ↗
  6. 3mo ago

    Editorial workflow, table editing, and SEO refinements

    Editorial workflow improvements, better in-editor table interactions, SEO behavior across localizations, and expanded API capabilities round out a maintenance-heavy release. Steady platform hardening.

    View source ↗