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Comparison · Collab

Document360 vs SOGo

A side-by-side editorial comparison of Document360 and SOGo — release velocity, themes, recent moves, and the top alternatives to consider.

Document360 vs SOGo: at a glance

FeatureDocument360SOGo
SectorCollabCollab
Velocity score5.02.5
Sparks · 30d00
Top themesknowledge base, ai assistant, integrations, mcpgroupware, self-hosted, security, webmail
Last editorial update1h ago5h ago
Website—Visit →

What is Document360?

Document360 opens its knowledge base wider: per-user Zendesk sign-in, feedback APIs and MCP.

Document360 ships a knowledge-base release almost every week. 12.11.1 lets Zendesk agents sign in with their own accounts, exposes article and Eddy AI feedback through new API endpoints, and extends MCP. The October releases added Eddy AI summaries of version differences and source citations in AI answers.

Read the full Document360 trajectory →

What is SOGo?

SOGo's 5.12 line keeps shipping security fixes, now with mandatory settings attached.

SOGo, Alinto's self-hosted webmail, calendar and contacts suite, has made most 2026 releases about security. v5.12.11 in September fixed password reset poisoning and several XSS injections, and made a SOGoPasswordRecoveryBaseURLs setting mandatory when password recovery is on, with a warning that the XSS fix may affect webmail display. v5.12.12 in October fixed another major vulnerability and now verifies LDAP TLS certificates by default.

Read the full SOGo trajectory →

Document360 vs SOGo: editorial side-by-side

D5.0

Document360 opens its knowledge base wider: per-user Zendesk sign-in, feedback APIs and MCP.

◆ Current state

Document360 ships a knowledge-base release almost every week. 12.11.1 lets Zendesk agents sign in with their own accounts, exposes article and Eddy AI feedback through new API endpoints, and extends MCP. The October releases added Eddy AI summaries of version differences and source citations in AI answers.

◆ Where it's heading

The product is making its content and AI signals available to other tools: help desks, APIs and AI clients through MCP. Eddy AI keeps getting review and trust features rather than new generation features.

◆ Prediction

More MCP tools and integrations with support desks are the likely next releases, on the weekly cadence.

S
SOGo
COLLAB
2.5

SOGo's 5.12 line keeps shipping security fixes, now with mandatory settings attached.

◆ Current state

SOGo, Alinto's self-hosted webmail, calendar and contacts suite, has made most 2026 releases about security. v5.12.11 in September fixed password reset poisoning and several XSS injections, and made a SOGoPasswordRecoveryBaseURLs setting mandatory when password recovery is on, with a warning that the XSS fix may affect webmail display. v5.12.12 in October fixed another major vulnerability and now verifies LDAP TLS certificates by default.

◆ Where it's heading

Fixes are increasingly arriving with secure defaults that break lax configurations, first password recovery URLs and then LDAP certificate checks. Feature work has been absent since 5.12.4 a year ago.

◆ Prediction

Further 5.12.x security releases are likely; operators should expect more defaults that require configuration changes.

Alternatives to Document360 and SOGo

Other Collab products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Document360 or SOGo.

See all Document360 alternatives → · See all SOGo alternatives →

Recent activity from Document360 and SOGo

Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.

  1. 18h agoDocument360Document360 12.11.1: per-user Zendesk sign-in, feedback APIs, MCP
  2. 7d agoDocument36012.10.2: Eddy AI version summaries and Engage dashboard
  3. 20d agoSOGoSOGo 5.12.12 fixes a vulnerability, enforces LDAP TLS checks
  4. 21d agoDocument360October - 12.10.1
  5. 1mo agoDocument36012.9.3: Drive file renaming and Eddy AI email escalations
  6. 1mo agoDocument36012.9.2: article archiving, link expiry, new MCP tools
  7. 1mo agoSOGoSOGo 5.12.11: reset poisoning and XSS fixed, new required setting
  8. 1mo agoDocument360September 12.9.1: Eddy AI analytics expose unanswered query patterns
  9. 2mo agoSOGoFour more vulnerabilities patched; all prior versions affected
  10. 5mo agoSOGoPatch undoes 5.12.8 regressions in preferences and mail display
  11. 5mo agoSOGoTwo CVEs fixed for PostgreSQL user sources
  12. 5mo agoSOGoFour vulnerabilities: XSS, SQL injection, OpenID impersonation

Frequently asked questions

What is the difference between Document360 and SOGo?

They serve adjacent needs but don't currently overlap on shipped themes. Document360 is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.

Is Document360 better than SOGo?

Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Document360 is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other Collab products to evaluate alongside.

What are the best alternatives to Document360?

Top Document360 alternatives in Collab are ranked by recent ship velocity. Browse the "Document360 alternatives" section above for the current picks, or visit /alternatives/document360 for the full list with editorial commentary on each.

What are the best alternatives to SOGo?

Top SOGo alternatives in Collab are ranked by recent ship velocity. Browse the "SOGo alternatives" section above for the current picks, or visit /alternatives/sogo for the full list with editorial commentary on each.