Twenty
Twenty 2.52 lets apps run their own account-connection flows and adds inbox sharing.
Comparison · CRM
Act vs IntegCRM
A side-by-side editorial comparison of Act and IntegCRM — release velocity, themes, recent moves, and the top alternatives to consider.
Shared themes:crmpayments
Act vs IntegCRM: at a glance
What is Act?
Act! pivots from CRM-only to payment processor while modernizing its Cloud UX.
Act! is in the middle of a methodical Cloud modernization, rebuilding list views, navigation, and notifications to match the consistency users expect from modern CRMs. Alongside that polish work, Act! has just shipped Act! Payments via Propelr — turning the CRM into a place where credit card transactions close, not just leads. The product is still recognizably a small-business CRM, but its surface area is widening.
What is IntegCRM?
IntegCRM keeps building out invoicing, bookings, forms and email for service businesses.
IntegCRM ships about one notable feature a month, focused on the operational side of a services CRM: invoices, payments, bookings, forms and now marketing email. The changelog posts are headlines with category tags and little detail, so the depth of each change isn't visible. The latest adds mobile view controls to the email builder.
Act vs IntegCRM: editorial side-by-side
Act
6.3CRM
Act! pivots from CRM-only to payment processor while modernizing its Cloud UX.
◆ Current state
Act! is in the middle of a methodical Cloud modernization, rebuilding list views, navigation, and notifications to match the consistency users expect from modern CRMs. Alongside that polish work, Act! has just shipped Act! Payments via Propelr — turning the CRM into a place where credit card transactions close, not just leads. The product is still recognizably a small-business CRM, but its surface area is widening.
◆ Where it's heading
The release cadence shows two parallel tracks: weekly UX rationalization (notification center, list parity, faster task editing) and category expansion through embedded financial services. Act! is following the same playbook HubSpot and Pipedrive have run — keep the legacy users happy with quality-of-life work while quietly bolting on revenue-bearing features that compete with Stripe-adjacent SMB tools. Payments is the most directional move in years.
◆ Prediction
Expect deeper payments integration next — recurring billing tied to opportunities, dunning workflows from the contact record, and likely a payments-driven pricing tier that monetizes transaction volume rather than seats.
IntegCRM
5.0CRM
IntegCRM keeps building out invoicing, bookings, forms and email for service businesses.
◆ Current state
IntegCRM ships about one notable feature a month, focused on the operational side of a services CRM: invoices, payments, bookings, forms and now marketing email. The changelog posts are headlines with category tags and little detail, so the depth of each change isn't visible. The latest adds mobile view controls to the email builder.
◆ Where it's heading
Payments and invoicing come up more than anything else: payment schedule notifications, editable bookings, custom invoice layouts. Forms and surveys get a steady second track, and the email builder fix shows marketing tools getting attention too. The pattern is a CRM growing toward running a small service business's whole billing and outreach workflow, not just its pipeline.
◆ Prediction
More invoice, payment and email-builder customization is the most likely next step. With such thin release notes, the specific feature is hard to call with confidence.
Alternatives to Act and IntegCRM
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Act or IntegCRM.
Twenty
Twenty 2.53 lets apps lock field permission actions, a day after role-aware relation pickers.
Folk
folk ships a French interface weeks after moving its data storage to Europe.
GroupOffice
GroupOffice patches its current 26.0 line and the older 25.0 line on the same afternoon.
Close CRM
Close takes Chloe Chat out of beta for every customer, a month after OIDC SSO.
Corteza
Corteza 2026.9.0 goes final after a week of single-fix candidates.
See all Act alternatives → · See all IntegCRM alternatives →
Recent activity from Act and IntegCRM
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 3d agoIntegCRMMobile View Controls: Email on Small Screens
- 29d agoIntegCRMNew Big Feature: Invoice Custom Layouts
- 2mo agoIntegCRMChangelog index page (no release content)
- 2mo agoIntegCRMCustom Fields Grouping and Bulk Actions
- 3mo agoIntegCRMFull Edit Service Bookings
- 6mo agoActAccept Payments with Act! Advantage ⚡
- 6mo agoActAccept Payments with Act! Advantage
- 6mo agoActNotification Center and List Experience Enhancements
- 6mo agoActNotification Center and List Experience Enhancements Date of Release 02/27/26 This update enhances usability across Act!
- 6mo agoActNotification Center and Added Email Campaign Support
- 6mo agoActNotification Center and Email Campaign Support
- 7mo agoIntegCRMProjects: Pipeline Navigation Improvements & Stage Colors
Frequently asked questions
What is the difference between Act and IntegCRM?
Both compete on the same themes — crm, payments — within CRM. Act is currently shipping more aggressively (velocity 6.3 vs 5.0), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Act better than IntegCRM?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Act is currently shipping more aggressively (velocity 6.3 vs 5.0), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Act?
Top Act alternatives in CRM are ranked by recent ship velocity. Browse the "Act alternatives" section above for the current picks, or visit /alternatives/act for the full list with editorial commentary on each.
What are the best alternatives to IntegCRM?
Top IntegCRM alternatives in CRM are ranked by recent ship velocity. Browse the "IntegCRM alternatives" section above for the current picks, or visit /alternatives/integcrm for the full list with editorial commentary on each.