Theme · updated weekly
Open Source in Customer Support — SaaS tools & trends 2026
4 products Sparkpulse tracks are shipping around open source in Customer Support. The fastest-moving right now are Formbricks, osTicket and Tiledesk, ranked by how frequently they ship meaningful updates. Below: every tracked product carrying this theme, updated from release data.
Scoped to Customer Support. View open source across all sectors →
Products shipping around open source
Frequently asked questions about open source
Which SaaS tools ship open source in Customer Support in 2026?
Formbricks, osTicket, Tiledesk, Zammad — the open source products Sparkpulse tracks in Customer Support, ranked by shipping velocity from verified changelogs.
What's the fastest-moving open source product right now?
Formbricks, with a velocity score of 5.0 out of 10 in Customer Support, based on how frequently it ships meaningful updates.
How many products are shipping around open source?
Sparkpulse currently tracks 4 products carrying the open source theme in Customer Support, updated continuously from verified release data.