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Zammad

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Velocity2.5

Open-source helpdesk and customer support system

zammad.com ↗

Zammad inches toward 7.x on a slow alpha cadence with little feature signal

help-deskopen-sourcealpha-releasesmaintenanceslow-cadence
◆Current state
Zammad's visible changelog is sparse and maintenance-only. The recent entries are alpha version markers spaced months apart — 7.0.0-alpha in September 2025, 7.1.0-alpha in February 2026, 7.2.0-alpha in May 2026 — carrying little beyond version-info bumps and an earlier note about improved sensitive-data handling.
◆Where it's heading
The only clear signal is a slow march toward a 7.x release line, tagged through infrequent alpha cuts. What is actually changing inside this open-source help desk is not visible in these entries, so the substantive direction of 7.x remains unclear from the changelog alone.
◆Prediction
A 7.x stable release is the likely eventual destination, but the alpha tags here do not reveal which features will define it.

◆Recent moves

  1. 24d ago

    7.2.0 alpha: version maintenance

    A 7.2.0-alpha tag carrying only a version-info update, the latest marker in the slow 7.x alpha progression.

    View source ↗
  2. 3mo ago

    7.1.0 alpha: version maintenance

    A 7.1.0-alpha tag updating only the version number, three months ahead of the 7.2.0-alpha cut.

    View source ↗
  3. 8mo ago

    7.0.0 alpha: improved sensitive-data handling

    The 7.0.0-alpha tag includes a follow-up that improves handling of sensitive data, a security-relevant change that is the only feature-level signal in the window.

    View source ↗