SmartSuite vs Workamajig

SmartSuite is a work-management platform — tables, linked records, forms, dashboards, automations — and it ships several discrete releases most weeks, each documented with the exact configuration it touches. The current batch is entirely of that kind: a Date Range field usable in forms, grouping on the linked-record selector, a sticky Add New button that also unblocks record creation under certain groupings, calendar and card widgets rendering on mobile dashboards, conditional required fields enforced as you type, and an access-level overview that resolves a member's effective permissions across every solution. A week earlier, AI provider connections were centralized into an admin-controlled AI Control Center.

Every release note names the same three buyers — ITSM service desks, GRC compliance teams, PMO leads — and the features increasingly match what those buyers audit rather than what a general user wants. Effective-permission maps exported to CSV, automation runs linked from each affected record's history, conditional validation that fires at edit time, and admin-scoped LLM keys with per-solution restrictions are all answers to "prove who could do what, and why this record changed." The AI work is being introduced through governance first, which is unusual and consistent with the audience.

Access reviews now have a per-member view but not a per-solution one; given the direction of the surrounding releases, the reverse lookup — everyone who can reach a given solution, exportable for an audit — is the obvious next piece.