LoginSign Up
← Back to all sparks
S

SmartSuite

PM
Velocity6.3

AI Field Agents keep gaining typed outputs — Date and Address land the same day.

work-managementai-field-agentsstructured-outputmobile-parityitsmgrc
◆Current state
SmartSuite is putting AI inside the record rather than behind a chat box. AI Field Agents now write to Date and Address fields, joining Title, Text, Number, SmartDoc, Text Area, Single Select, Multiple Select, Status, and Link — each with identical Manual/Automatic run controls and audit-trail logging. In parallel, the mobile client keeps closing on desktop: the Chart View widget now renders on phone and tablet with grouping, filters, benchmark lines, and totals intact.
◆Where it's heading
The method is one field type at a time: pick a structured field, teach the agent to derive it from record context, keep the governance surface unchanged. That reframes AI from text generation into schema population, which is the harder problem and the one that survives contact with an audit. The named buyers barely shift between releases — ITSM service desks, GRC compliance teams, PMO leads — so the roadmap reads as a list of what those three groups still key in by hand.
◆Prediction
The remaining structured field types are the obvious next targets, closing out the type list before the agent work moves elsewhere. Mobile parity looks set to continue widget by widget on the same cadence.

◆Recent moves

  1. 5d ago

    AI Field Agent: Address Field Support

    Address becomes a target output for AI Field Agents, generating structured locations from incident descriptions, lead notes, or proposal text. It extends the typed-output pattern rather than changing it — the governance and audit controls are the same ones the Text and Single Select agents already used.

  2. 5d ago

    AI Field Agent: Date Field Support

    Date joins the same list, letting an agent infer SLA targets, phase completions, or review deadlines from surrounding record context. Shipped alongside Address on the same day, it reads as steady progress through the field-type checklist rather than a new direction.

  3. 5d ago

    Mobile: Chart Widget Support

    Chart View widgets now render on mobile across every supported chart type, carrying desktop grouping, sorting, filters, and benchmark lines over unchanged. This is the mobile-parity thread continuing — one widget class at a time, with configuration reused rather than rebuilt.

  4. 12d ago

    Forms: Support for Date Range Field

    Forms gain the Date Range field, so a start and end date arrive as one control instead of two stitched-together fields. Small, but it removes a workaround in exactly the intake flows the ITSM and PMO buyers run.

  5. 12d ago

    Linked Records: Sticky Add New Button

    The Add New button in Linked Records grids now sticks to the footer, and grouping by a non-editable field no longer blocks record creation outright. A placement change that doubles as a fix for a scenario that previously dead-ended.

  6. 12d ago

    Linked Records: Grouping for Record Selector

    The Record Selector picks up multi-level Grouping next to its existing Fields, Sort, and Filter controls, with admin-set collapse defaults and search that auto-expands matches. It brings the record-picking surface up to the same configurability as the record-display surface.