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Comparison · CRM
Folk vs Kommo
A side-by-side editorial comparison of Folk and Kommo — release velocity, themes, recent moves, and the top alternatives to consider.
Shared themes:crm
Folk vs Kommo: at a glance
What is Folk?
folk turns its CRM into a data source agents can write to in bulk and enrich on their own.
folk is a CRM for small sales teams that has been opening its data to AI agents. October added bulk create and update through folk MCP, contact enrichment through the API and MCP, call recording in beta and a French interface. A phone number finder arrived on Oct 1. The summer brought the MCP server, insights over interaction history and a mobile capture app.
What is Kommo?
Kommo's developer API keeps widening its grip on chat channels and Salesbots
Kommo is a messenger-first CRM, and its developer changelog is a steady run of API additions around conversations. July brought a conversations list endpoint, an outgoing-message webhook and a Chats API add-on for reading and sending messages in external chats, followed by file attachments on message sending. Since then the changes have been smaller: a lead subscribers endpoint, a widget method that opens its own settings modal, and documentation on tying sources to chat channels through origin_code.
Folk vs Kommo: editorial side-by-side
Folk
5.0CRM
folk turns its CRM into a data source agents can write to in bulk and enrich on their own.
◆ Current state
folk is a CRM for small sales teams that has been opening its data to AI agents. October added bulk create and update through folk MCP, contact enrichment through the API and MCP, call recording in beta and a French interface. A phone number finder arrived on Oct 1. The summer brought the MCP server, insights over interaction history and a mobile capture app.
◆ Where it's heading
folk is building the pieces for agents to run prospecting inside the CRM: find contacts, enrich them, update them in bulk and log calls. Localization suggests a push into European markets.
◆ Prediction
More agent-facing write actions and enrichment sources are likely next; the entries do not show how enrichment will be priced.
Kommo
2.5CRM
Kommo's developer API keeps widening its grip on chat channels and Salesbots
◆ Current state
Kommo is a messenger-first CRM, and its developer changelog is a steady run of API additions around conversations. July brought a conversations list endpoint, an outgoing-message webhook and a Chats API add-on for reading and sending messages in external chats, followed by file attachments on message sending. Since then the changes have been smaller: a lead subscribers endpoint, a widget method that opens its own settings modal, and documentation on tying sources to chat channels through origin_code.
◆ Where it's heading
The API is being opened up so integrators can drive Kommo's chat inbox and Salesbot automation from outside, not just sync CRM records. The pace has slowed from July's batch of chat endpoints to documentation clarifications and single endpoints.
◆ Prediction
The entries point to more endpoints around Salesbots and external chats, but the recent pace suggests small additions rather than a new API surface soon.
Alternatives to Folk and Kommo
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Folk or Kommo.
Bitrix24
Bitrix24's public feed is content marketing, not a changelog.
Close CRM
Close keeps widening Chloe: chat assistant now draws donut and line charts on request.
Twenty
Twenty tags 2.56 three days after 2.55, with only translations in the notes.
GroupOffice
GroupOffice still patches three release lines, with notes that say nothing about content.
Less Annoying CRM
Less Annoying CRM lets users pin notes to the top of a contact
Recent activity from Folk and Kommo
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 6d agoKommoLinking sources to a chat channel update
- 8d agoFolkYour CRM can now enrich contacts on its own
- 10d agoFolkfolk in French
- 17d agoFolkIntroducing bulk actions in folk MCP
- 22d agoFolkTake folk wherever sales takes you
- 29d agoFolkfolk adds call recording in beta
- 1mo agoFolkLet folk find phone numbers for you
- 1mo agoKommoWidget API adds openWidgetSettings() method
- 2mo agoKommoLinking sources to a chat channel
- 2mo agoKommoLead subscribers API endpoint
- 3mo agoKommoSend message to conversation API update
- 4mo agoKommoChats API add-on
Frequently asked questions
What is the difference between Folk and Kommo?
Both compete on the same themes — crm — within CRM. Folk is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Folk better than Kommo?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Folk is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Folk?
Top Folk alternatives in CRM are ranked by recent ship velocity. Browse the "Folk alternatives" section above for the current picks, or visit /alternatives/folk for the full list with editorial commentary on each.
What are the best alternatives to Kommo?
Top Kommo alternatives in CRM are ranked by recent ship velocity. Browse the "Kommo alternatives" section above for the current picks, or visit /alternatives/kommo for the full list with editorial commentary on each.