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Comparison · CRM
Bitrix24 vs Kommo
A side-by-side editorial comparison of Bitrix24 and Kommo — release velocity, themes, recent moves, and the top alternatives to consider.
Shared themes:crm
Bitrix24 vs Kommo: at a glance
What is Bitrix24?
Bitrix24's public feed is content marketing, not a changelog.
The tracked Bitrix24 feed remains blog content aimed at agencies, consultants and small teams: intranet software roundups, billable-hours tracking, project tracking and content calendars. None of the recent entries describes a product release.
What is Kommo?
Kommo's developer API keeps widening its grip on chat channels and Salesbots
Kommo is a messenger-first CRM, and its developer changelog is a steady run of API additions around conversations. July brought a conversations list endpoint, an outgoing-message webhook and a Chats API add-on for reading and sending messages in external chats, followed by file attachments on message sending. Since then the changes have been smaller: a lead subscribers endpoint, a widget method that opens its own settings modal, and documentation on tying sources to chat channels through origin_code.
Bitrix24 vs Kommo: editorial side-by-side
Bitrix24
5.0CRM
Bitrix24's public feed is content marketing, not a changelog.
◆ Current state
The tracked Bitrix24 feed remains blog content aimed at agencies, consultants and small teams: intranet software roundups, billable-hours tracking, project tracking and content calendars. None of the recent entries describes a product release.
◆ Where it's heading
The pattern says less about the product and more about Bitrix24's go-to-market: they are leaning hard into search-driven inbound across a broad set of buyer personas. For a SparkPulse reader trying to track product velocity, this feed is currently a poor proxy — actual release notes either ship somewhere else or aren't surfacing in the same RSS surface. Worth flagging as a data-source issue rather than reading product momentum into marketing posts.
◆ Prediction
Expect the content cadence to continue — Bitrix24 has a multi-product surface (CRM, sites, tasks, telephony) and is clearly targeting each vertical with its own listicle. To get a real product signal, the ingestor likely needs to point at a different source (product release notes page, in-app changelog) rather than the blog feed.
Kommo
2.5CRM
Kommo's developer API keeps widening its grip on chat channels and Salesbots
◆ Current state
Kommo is a messenger-first CRM, and its developer changelog is a steady run of API additions around conversations. July brought a conversations list endpoint, an outgoing-message webhook and a Chats API add-on for reading and sending messages in external chats, followed by file attachments on message sending. Since then the changes have been smaller: a lead subscribers endpoint, a widget method that opens its own settings modal, and documentation on tying sources to chat channels through origin_code.
◆ Where it's heading
The API is being opened up so integrators can drive Kommo's chat inbox and Salesbot automation from outside, not just sync CRM records. The pace has slowed from July's batch of chat endpoints to documentation clarifications and single endpoints.
◆ Prediction
The entries point to more endpoints around Salesbots and external chats, but the recent pace suggests small additions rather than a new API surface soon.
Alternatives to Bitrix24 and Kommo
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Bitrix24 or Kommo.
Close CRM
Close keeps widening Chloe: chat assistant now draws donut and line charts on request.
Twenty
Twenty tags 2.56 three days after 2.55, with only translations in the notes.
GroupOffice
GroupOffice still patches three release lines, with notes that say nothing about content.
Less Annoying CRM
Less Annoying CRM lets users pin notes to the top of a contact
Landbase
Landbase pivots its content mill to Claude Code how-to guides.
See all Bitrix24 alternatives → · See all Kommo alternatives →
Recent activity from Bitrix24 and Kommo
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 1d agoBitrix24Best Website Builder for 2027
- 3d agoBitrix24Best Free Communication and Collaboration Tools
- 4d agoBitrix24The 10 Best Intranet Software for Businesses this Year
- 6d agoKommoLinking sources to a chat channel update
- 8d agoBitrix24Becoming a Virtual Assistant: The Skills and Tools Clients Actually Pay For
- 9d agoBitrix24Project Tracking That Answers One Question: Will We Hit the Date?
- 10d agoBitrix24The Startup Operating System: What to Set Up Before You Have a Process
- 1mo agoKommoWidget API adds openWidgetSettings() method
- 2mo agoKommoLinking sources to a chat channel
- 2mo agoKommoLead subscribers API endpoint
- 3mo agoKommoSend message to conversation API update
- 4mo agoKommoChats API add-on
Frequently asked questions
What is the difference between Bitrix24 and Kommo?
Both compete on the same themes — crm — within CRM. Bitrix24 is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Bitrix24 better than Kommo?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Bitrix24 is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Bitrix24?
Top Bitrix24 alternatives in CRM are ranked by recent ship velocity. Browse the "Bitrix24 alternatives" section above for the current picks, or visit /alternatives/bitrix24 for the full list with editorial commentary on each.
What are the best alternatives to Kommo?
Top Kommo alternatives in CRM are ranked by recent ship velocity. Browse the "Kommo alternatives" section above for the current picks, or visit /alternatives/kommo for the full list with editorial commentary on each.