Twenty
Twenty 2.52 lets apps run their own account-connection flows and adds inbox sharing.
A side-by-side editorial comparison of Clari and Folk — release velocity, themes, recent moves, and the top alternatives to consider.
Clari's owner puts Salesloft data inside ChatGPT, and prices it as an add-on
This feed is Salesloft's combined monthly release notes post-merger, so Clari updates arrive bundled with Salesloft, Groove, and Copilot changes. The August notes are dominated by CRM plumbing, including automatic Salesforce account linking, self-service custom object controls, and a required migration to a new External Client Application before 2 September, plus the first ChatGPT-facing MCP connector. Clari's own recent additions are narrower: Copilot call scoring in June and an in-app support chatbot in July.
folk ships a French interface weeks after moving its data storage to Europe.
folk is a lightweight relationship CRM that widened its surface through the summer: a mobile app, Tasks, an Interactions API and MCP connector, and EU data residency. October added phone-number lookup, calling with recording, a field-sales roundup, bulk create and update through MCP, and on October 27 a French-language interface.
This feed is Salesloft's combined monthly release notes post-merger, so Clari updates arrive bundled with Salesloft, Groove, and Copilot changes. The August notes are dominated by CRM plumbing, including automatic Salesforce account linking, self-service custom object controls, and a required migration to a new External Client Application before 2 September, plus the first ChatGPT-facing MCP connector. Clari's own recent additions are narrower: Copilot call scoring in June and an in-app support chatbot in July.
The agentic layer is where the investment goes, and it is sold as a tier rather than included, with the ChatGPT MCP connector requiring both the Agentic add-on and an enterprise ChatGPT subscription. At the same time the Claude MCP server lost its transcript tool to a protocol limitation, so the surface is being shaped by what each host can carry. Underneath, considerable engineering is going into CRM fidelity across merges, deletions, and custom objects, which is the unglamorous prerequisite for agents that read revenue data.
The MCP surface looks set to expand by host rather than by capability, and the External Client Application migration will dominate admin communication through the 2 September deadline.
folk is a lightweight relationship CRM that widened its surface through the summer: a mobile app, Tasks, an Interactions API and MCP connector, and EU data residency. October added phone-number lookup, calling with recording, a field-sales roundup, bulk create and update through MCP, and on October 27 a French-language interface.
Two tracks run together: the prospecting loop for human reps and an agent interface that now writes records in bulk. The French launch, after September's EU data move, shows a third: making folk easier to buy and use for European teams.
Expect further localization or EU-focused compliance work alongside more MCP write operations; the entries don't show which language comes next.
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Clari or Folk.
Twenty 2.52 lets apps run their own account-connection flows and adds inbox sharing.
Twenty 2.53 lets apps lock field permission actions, a day after role-aware relation pickers.
IntegCRM keeps building out invoicing, bookings, forms and email for service businesses.
GroupOffice patches its current 26.0 line and the older 25.0 line on the same afternoon.
Close takes Chloe Chat out of beta for every customer, a month after OIDC SSO.
Corteza 2026.9.0 goes final after a week of single-fix candidates.
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
Both compete on the same themes — mcp — within CRM. Folk is currently shipping more aggressively (velocity 5.0 vs 3.8), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Folk is currently shipping more aggressively (velocity 5.0 vs 3.8), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
Top Clari alternatives in CRM are ranked by recent ship velocity. Browse the "Clari alternatives" section above for the current picks, or visit /alternatives/clari for the full list with editorial commentary on each.
Top Folk alternatives in CRM are ranked by recent ship velocity. Browse the "Folk alternatives" section above for the current picks, or visit /alternatives/folk-crm for the full list with editorial commentary on each.