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A side-by-side editorial comparison of Shortwave and Zoho Cliq — release velocity, themes, recent moves, and the top alternatives to consider.
Shortwave keeps folding autonomy into the inbox, one AI action at a time.
Shortwave has moved decisively from an AI-assisted email client to an inbox that acts on the user's behalf. The assistant reads, drafts, organizes, and — via the Tasklet integration — triggers automated workflows across thousands of apps, with its work surfaced inside Shortwave rather than buried in Gmail. Every release since late 2024 has pushed more of the email workflow out of the user's hands and into the model's.
Zoho Cliq is opening its bot platform to AI coding agents through MCP tools.
Cliq 7.0 shipped in August with AI summarisation, a developer platform refresh and Cliq Mini embedded across Zoho apps. September added reworked guest access, Cliq Rooms on Neat hardware and per-role subscription plans. In October Cliq published MCP tools for its developer platform, so automations can be generated with an AI coding assistant instead of written by hand.
Shortwave has moved decisively from an AI-assisted email client to an inbox that acts on the user's behalf. The assistant reads, drafts, organizes, and — via the Tasklet integration — triggers automated workflows across thousands of apps, with its work surfaced inside Shortwave rather than buried in Gmail. Every release since late 2024 has pushed more of the email workflow out of the user's hands and into the model's.
The direction is a steadily widening action surface: MCP connectors to external tools, AI Memories, voice, and now trigger-based automation all frame email as an agent runtime rather than a reading pane. Model choices track the frontier closely — Claude 3.7 to Sonnet 4 to the 4.6 family — keeping capability tied to whatever the best available model can do. The team ships broadly across web, desktop, iOS, and Android each cycle.
The next moves most likely deepen autonomous execution — more trigger types and tighter loops where the assistant acts with less confirmation — rather than adding new surface features.
Cliq 7.0 shipped in August with AI summarisation, a developer platform refresh and Cliq Mini embedded across Zoho apps. September added reworked guest access, Cliq Rooms on Neat hardware and per-role subscription plans. In October Cliq published MCP tools for its developer platform, so automations can be generated with an AI coding assistant instead of written by hand.
Cliq is turning into the messaging layer of the Zoho suite and widening its reach: other Zoho apps, meeting-room hardware, external guests, and now AI agents that write its automations. The developer platform keeps lowering the cost of building bots and workflows, first through 7.0's low-code tooling and now through MCP. Pricing is moving the same way, with role-based plans meant to put more of each company on Cliq.
Expect more of the Cliq developer platform (bots, handlers, widgets) to be exposed through MCP. The entries don't show whether AI-assisted building will be priced separately.
Other Comms products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Shortwave or Zoho Cliq.
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See all Shortwave alternatives → · See all Zoho Cliq alternatives →
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
Both compete on the same themes — mcp — within Comms. Zoho Cliq is currently shipping more aggressively (velocity 6.3 vs 0.0), with 1 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Zoho Cliq is currently shipping more aggressively (velocity 6.3 vs 0.0), with 1 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other Comms products to evaluate alongside.
Top Shortwave alternatives in Comms are ranked by recent ship velocity. Browse the "Shortwave alternatives" section above for the current picks, or visit /alternatives/shortwave for the full list with editorial commentary on each.
Top Zoho Cliq alternatives in Comms are ranked by recent ship velocity. Browse the "Zoho Cliq alternatives" section above for the current picks, or visit /alternatives/zoho-cliq for the full list with editorial commentary on each.