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Comparison · CRM
Salesforce News vs Twenty
A side-by-side editorial comparison of Salesforce News and Twenty — release velocity, themes, recent moves, and the top alternatives to consider.
Salesforce News vs Twenty: at a glance
What is Salesforce News?
Salesforce Research ships agents that retrain its own embedding models.
Salesforce signed three acquisition agreements in two weeks, Braze, Rune Technologies and Cresta, and on November 4 reported Agentforce Coworker past 185,000 users. Since then the newsroom has posted research and survey content: SFR-AutoR&D, agents that retrain the embedding models behind its enterprise AI, a test bed for AI video assistants, and a holiday survey saying almost 20% of shoppers start with AI but few let it buy. Koa Decisions, the fast decision model, remains the most recent product change.
What is Twenty?
Twenty 2.58 rebuilds CRM permissions down to the row and adds MCP workflow steps.
Twenty 2.58.0 on November 13 rebuilt how access works: role permissions now compile into row-level rules, legacy per-user permissions are gone and the old workflow object is dropped, all flagged as breaking. The same release adds a workflow step that calls MCP tools, self-service two-factor backup codes and stricter SAML checks. Patches 2.58.1 and 2.58.2 then stopped existing accounts from joining a workspace through SSO without an invitation first.
Salesforce News vs Twenty: editorial side-by-side
Salesforce Research ships agents that retrain its own embedding models.
◆ Current state
Salesforce signed three acquisition agreements in two weeks, Braze, Rune Technologies and Cresta, and on November 4 reported Agentforce Coworker past 185,000 users. Since then the newsroom has posted research and survey content: SFR-AutoR&D, agents that retrain the embedding models behind its enterprise AI, a test bed for AI video assistants, and a holiday survey saying almost 20% of shoppers start with AI but few let it buy. Koa Decisions, the fast decision model, remains the most recent product change.
◆ Where it's heading
Salesforce is assembling the agent stack from both ends: acquisitions for channels and voice, and in-house research on the models underneath, now with agents improving those models. The feed keeps pairing these with adoption numbers and opinion pieces arguing agents pay off.
◆ Prediction
Expect SFR-AutoR&D results to show up as updated embedding or retrieval models inside Agentforce; the entries do not say when.
Twenty
5.0CRM
Twenty 2.58 rebuilds CRM permissions down to the row and adds MCP workflow steps.
◆ Current state
Twenty 2.58.0 on November 13 rebuilt how access works: role permissions now compile into row-level rules, legacy per-user permissions are gone and the old workflow object is dropped, all flagged as breaking. The same release adds a workflow step that calls MCP tools, self-service two-factor backup codes and stricter SAML checks. Patches 2.58.1 and 2.58.2 then stopped existing accounts from joining a workspace through SSO without an invitation first.
◆ Where it's heading
Twenty is hardening the base under its AI and app platform: tighter access rules, SSO and SAML checks, and apps that run under their own grants. Workflows keep gaining ways to call outside tools, now including MCP servers.
◆ Prediction
Expect follow-up patches as self-hosters hit the 2.58 permission changes, and a fix that lets invited users join SSO-only workspaces.
Alternatives to Salesforce News and Twenty
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Salesforce News or Twenty.
Twenty
Twenty 2.58.1 stops existing accounts from joining a workspace through SSO alone.
GroupOffice
GroupOffice patches its 25.0 and 6.8 lines again, still with no notes.
Folk
folk adds a command panel and quick-add tasks after its agent-era repositioning.
Folk
folk now pitches itself as the CRM for the agent era.
IntegCRM
IntegCRM adds document folders, turning back to client records after two email releases.
See all Salesforce News alternatives → · See all Twenty alternatives →
Recent activity from Salesforce News and Twenty
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 18h agoTwentyTwenty 2.58.1: SSO no longer adds existing accounts to workspaces
- 18h agoTwentyTwenty 2.58.2 repeats the SSO membership change
- 20h agoTwentyTwenty SDK 2.58.0 tag mirrors the 2.58 release
- 20h agoTwentyTwenty 2.58: row-level permissions, MCP workflow step, 2FA codes
- 1d agoSalesforce NewsNew Data: Holiday Shoppers Will Rely on Agents. Retailers Must Be Ready.
- 1d agoSalesforce NewsSalesforce builds a test bed for real-time AI video assistants
- 1d agoTwentyTwenty 2.58.0 packages published to npm
- 2d agoSalesforce NewsSalesforce Releases R&D Agents That Improve Its AI Models
- 3d agoSalesforce NewsNew Data Shows Sales Agents Are Rescuing the Sales Cycle
- 3d agoSalesforce NewsSalesforce Missionforce gets Pentagon Tradewinds 'Awardable' status
- 4d agoTwentyTwenty SDK 2.57.1 type-checks AI component previews
- 7d agoSalesforce NewsLess Reasoning. More Doing. Meet Koa Decisions.
Frequently asked questions
What is the difference between Salesforce News and Twenty?
They serve adjacent needs but don't currently overlap on shipped themes. Salesforce News is currently shipping more aggressively (velocity 7.5 vs 5.0), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Salesforce News better than Twenty?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Salesforce News is currently shipping more aggressively (velocity 7.5 vs 5.0), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Salesforce News?
Top Salesforce News alternatives in CRM are ranked by recent ship velocity. Browse the "Salesforce News alternatives" section above for the current picks, or visit /alternatives/salesforce-news for the full list with editorial commentary on each.
What are the best alternatives to Twenty?
Top Twenty alternatives in CRM are ranked by recent ship velocity. Browse the "Twenty alternatives" section above for the current picks, or visit /alternatives/twenty for the full list with editorial commentary on each.