Thryv
Thryv's content engine is retooling small-business marketing advice for the AI-search era.
Comparison · CRM
Planhat vs Streak
A side-by-side editorial comparison of Planhat and Streak — release velocity, themes, recent moves, and the top alternatives to consider.
Planhat vs Streak: at a glance
What is Planhat?
Planhat doubles down on automation — Portals, Task dependencies, AI steps, OAuth — for scaled CS ops.
Planhat's recent stream skews heavily toward automation infrastructure for customer-success teams. New advanced Task dependencies, automated end-to-end Portal setup, full execution logs for Automation Runs, and live company-field merge tags in Dashboards and Presentations all reduce the manual per-account work that defines mid-tier CSM tooling. OAuth connections enter Labs, replacing API-key plumbing for integrations.
What is Streak?
Streak's MCP server now writes — Claude and ChatGPT can create boxes, move deals — plus AI citations.
Streak is at full AI-CRM tilt. The MCP server is no longer read-only: LLMs like Claude and ChatGPT can now create boxes, update fields, move deals between stages, create contacts and organizations, add comments, log Gmail emails, and even create custom-column options. AI outputs now show inline citations and a reference section, so users can verify which email, meeting, note, or web page fed each claim. AI Q&A landed on mobile. Deal summaries and Q&A live in the Gmail sidebar. Around the AI layer, smaller releases combined the stages/columns manager and rebuilt the saved-view editor for keyboard-first speed.
Planhat vs Streak: editorial side-by-side
Planhat
5.0CRM
Planhat doubles down on automation — Portals, Task dependencies, AI steps, OAuth — for scaled CS ops.
◆ Current state
Planhat's recent stream skews heavily toward automation infrastructure for customer-success teams. New advanced Task dependencies, automated end-to-end Portal setup, full execution logs for Automation Runs, and live company-field merge tags in Dashboards and Presentations all reduce the manual per-account work that defines mid-tier CSM tooling. OAuth connections enter Labs, replacing API-key plumbing for integrations.
◆ Where it's heading
The product is moving from a health-score-and-playbook CS platform toward a low-code automation backbone for customer-success orgs. Recent additions of frontier LLMs (Claude Sonnet/Opus 4.6, GPT 5.4) into AI Automation steps, combined with portal-creation building blocks, position Planhat as a CS workflow engine that runs without per-account human babysitting.
◆ Prediction
Expect more native AI step types (action-taking, deeper retrieval), OAuth graduating out of Labs into the standard integrations surface, and continued investment in automation observability — failure analytics, retry policies, version history.
Streak
7.5CRM
Streak's MCP server now writes — Claude and ChatGPT can create boxes, move deals — plus AI citations.
◆ Current state
Streak is at full AI-CRM tilt. The MCP server is no longer read-only: LLMs like Claude and ChatGPT can now create boxes, update fields, move deals between stages, create contacts and organizations, add comments, log Gmail emails, and even create custom-column options. AI outputs now show inline citations and a reference section, so users can verify which email, meeting, note, or web page fed each claim. AI Q&A landed on mobile. Deal summaries and Q&A live in the Gmail sidebar. Around the AI layer, smaller releases combined the stages/columns manager and rebuilt the saved-view editor for keyboard-first speed.
◆ Where it's heading
Streak is becoming the Gmail-native CRM that's fully drivable by LLMs — read, write, and audit. The citation system is the trust layer that has to land before MCP writes get used at scale, and the mobile Q&A surface tells you they want Streak AI to be ambient rather than confined to the desktop pipeline view. The non-AI work (phone search normalization, saved view editor, fixes) is the substrate keeping the AI features honest as adoption grows.
◆ Prediction
Expect MCP writes to extend to pipelines (create a pipeline from a description), task automation (LLMs creating multi-step tasks), and templated workflows. Citations will likely expand to attribute specific column values and fields. Pricing pressure around AI credits is likely as the surface gets wider.
Alternatives to Planhat and Streak
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Planhat or Streak.
Twenty
Twenty is building an AI-native, app-extensible CRM behind a wall of release churn
KIMISUITE
KIMISUITE extends its all-in-one hub strategy into restaurant management with a new POS platform.
Salesforce
Salesforce's Summer '26 push leans hard on agentic patterns and developer velocity.
NetHunt CRM
NetHunt's feed is a CRM-comparison SEO machine, not a product changelog.
Vendasta
Vendasta's feed is agency-marketing content pushing its AI-and-automation pitch to SMB resellers.
See all Planhat alternatives → · See all Streak alternatives →
Recent activity from Planhat and Streak
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 9d agoStreakMCP server adds writes: create boxes, move deals, log emails ⚡
- 12d agoStreak📞 Improved phone number search
- 22d agoStreakAI citations: inline source attribution on all AI outputs ⚡
- 1mo agoStreakDeal summaries and Q&A in the Gmail sidebar
- 1mo agoStreakAI Q&A in Streak mobile (iOS and Android)
- 1mo agoPlanhatSet up advanced Task dependencies in Workflows
- 1mo agoStreakCombined stage and column manager
- 1mo agoPlanhatOAuth connections now available in Labs
- 1mo agoPlanhatOAuth connections now available in Labs (duplicate)
- 1mo agoPlanhatInsert live company fields into Dashboards and Presentations
- 1mo agoPlanhatAutomate Portal setup end-to-end for every customer
- 1mo agoPlanhatSync email attachments and subfolders from Outlook into Planhat
Frequently asked questions
What is the difference between Planhat and Streak?
They serve adjacent needs but don't currently overlap on shipped themes. Streak is currently shipping more aggressively (velocity 7.5 vs 5.0), with 2 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Planhat better than Streak?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Streak is currently shipping more aggressively (velocity 7.5 vs 5.0), with 2 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Planhat?
Top Planhat alternatives in CRM are ranked by recent ship velocity. Browse the "Planhat alternatives" section above for the current picks, or visit /alternatives/planhat for the full list with editorial commentary on each.
What are the best alternatives to Streak?
Top Streak alternatives in CRM are ranked by recent ship velocity. Browse the "Streak alternatives" section above for the current picks, or visit /alternatives/streak for the full list with editorial commentary on each.