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Comparison · Meetings

Kaltura vs 3CX

A side-by-side editorial comparison of Kaltura and 3CX — release velocity, themes, recent moves, and the top alternatives to consider.

Kaltura vs 3CX: at a glance

FeatureKaltura3CX
SectorMeetingsMeetings
Velocity score8.86.3
Sparks · 30d01
Top themesagentic-ai, video-platform, event-os, avatarsvoip, pbx, ai-assistants, transcription
Last editorial update1mo ago10h ago
WebsiteVisit →Visit →

What is Kaltura?

Kaltura goes all-in on agentic AI video — Event OS, avatar roleplay, and an open-sourced AI Agent Skills suite.

Kaltura is in the middle of a sharp pivot toward agentic AI for rich-media platforms. In a single month it has open-sourced an AI Agent Skills suite (so any third-party AI agent can build rich-media experiences), introduced Event OS for AI Agents (natural-language event creation and orchestration), unveiled an avatar-powered roleplay solution for enterprise training, and is presenting an Agentic Revenue Engagement Platform at Forrester. The releases are tightly aligned around one thesis.

Read the full Kaltura trajectory →

What is 3CX?

3CX is folding AI transcription and assistants into the PBX, and teaching customers to prompt them.

3CX has shipped V20 Update 9 as final, pairing a redesigned web client with AI features — Grok-based transcription, AI assistants, and improved queue management. The company is simultaneously running a customer-education push (a two-part prompt-engineering series) to get admins configuring those AI agents, and refreshing its mobile and softphone clients through a V5.6 beta wave. A parallel security thread is active, with recent CVE mitigations for self-hosted deployments.

Read the full 3CX trajectory →

Kaltura vs 3CX: editorial side-by-side

Kaltura logo
Kaltura
MEETINGS
8.8

Kaltura goes all-in on agentic AI video — Event OS, avatar roleplay, and an open-sourced AI Agent Skills suite.

◆ Current state

Kaltura is in the middle of a sharp pivot toward agentic AI for rich-media platforms. In a single month it has open-sourced an AI Agent Skills suite (so any third-party AI agent can build rich-media experiences), introduced Event OS for AI Agents (natural-language event creation and orchestration), unveiled an avatar-powered roleplay solution for enterprise training, and is presenting an Agentic Revenue Engagement Platform at Forrester. The releases are tightly aligned around one thesis.

◆ Where it's heading

The arc is clearly from a video platform into an agentic-AI orchestration layer that happens to specialize in video. Kaltura is staking out the position that video, events, training, and revenue engagement should all be run through AI agents talking to its platform — and is willing to open-source the agent-skills layer to make Kaltura the default endpoint for rich-media agents.

◆ Prediction

Expect a paid agent runtime or pricing model on top of the open-sourced skills, deeper avatar/roleplay options for enterprise L&D, and Event OS plug-ins for major collaboration platforms (Teams, Slack, Google Workspace). The next big tell will be how serious enterprise adoption of Event OS becomes versus staying a demo-stage capability.

3
3CX
MEETINGS
6.3

3CX is folding AI transcription and assistants into the PBX, and teaching customers to prompt them.

◆ Current state

3CX has shipped V20 Update 9 as final, pairing a redesigned web client with AI features — Grok-based transcription, AI assistants, and improved queue management. The company is simultaneously running a customer-education push (a two-part prompt-engineering series) to get admins configuring those AI agents, and refreshing its mobile and softphone clients through a V5.6 beta wave. A parallel security thread is active, with recent CVE mitigations for self-hosted deployments.

◆ Where it's heading

The phone system is being repositioned as an AI-assisted communications platform: transcription and assistants move from add-ons toward default expectations, and the prompt-engineering content signals 3CX wants configuration of AI agents to become a normal admin task. Expect the AI surface to deepen while the client apps converge on the redesigned UI. Security hardening is running as a constant background obligation given the self-hosted footprint.

◆ Prediction

The next updates likely promote the V5.6 client betas to stable and extend the AI feature set — more transcription languages or assistant actions — building on the Update 9 foundation.

Alternatives to Kaltura and 3CX

Other Meetings products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Kaltura or 3CX.

See all Kaltura alternatives → · See all 3CX alternatives →

Recent activity from Kaltura and 3CX

Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.

  1. 21h ago3CXV20 Update 9 Final: Redesigned Web Client & Smarter AI
  2. 1d ago3CXA Closer Look at the Improved AI in Update 9
  3. 6d ago3CXPrompt Engineering with 3CX: Part 2
  4. 6d ago3CXPrompt Engineering with 3CX: Part 1
  5. 7d ago3CX3CX iOS App V5.6 Beta
  6. 8d ago3CX3CX Android App V5.6 Beta
  7. 1mo agoKalturaKaltura Open-Sources Suite of AI Agent Skills, Enabling Any AI Agent to Build Intelligent Rich-Media Digital Experiences
  8. 1mo agoKalturaKaltura Introduces Event OS for AI Agents, Enabling Organizations to Create and Orchestrate Events Through Natural-Language Conversation
  9. 1mo agoKalturaKaltura Introduces Event OS for AI Agents, Enabling Organizations to Create and Orchestrate Events Through Natural-Language Conversation
  10. 1mo agoKalturaKaltura Unveils Avatar-Powered Roleplay Solution for Enterprise Training and Simulations
  11. 1mo agoKalturaKaltura Unveils Avatar-Powered Roleplay Solution for Enterprise Training and Simulations
  12. 1mo agoKalturaKaltura to Present Agentic Revenue Engagement Platform at Forrester B2B Summit 2026, Showcasing the Shift From Static Content Publishing to Intent-Aware, AI-Powered Buyer Journeys

Frequently asked questions

What is the difference between Kaltura and 3CX?

They serve adjacent needs but don't currently overlap on shipped themes. Kaltura is currently shipping more aggressively (velocity 8.8 vs 6.3), with 0 editorial sparks in the last 30 days against 1. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.

Is Kaltura better than 3CX?

Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Kaltura is currently shipping more aggressively (velocity 8.8 vs 6.3), with 0 editorial sparks in the last 30 days against 1. For your specific use case, the alternatives sections above list other Meetings products to evaluate alongside.

What are the best alternatives to Kaltura?

Top Kaltura alternatives in Meetings are ranked by recent ship velocity. Browse the "Kaltura alternatives" section above for the current picks, or visit /alternatives/kaltura for the full list with editorial commentary on each.

What are the best alternatives to 3CX?

Top 3CX alternatives in Meetings are ranked by recent ship velocity. Browse the "3CX alternatives" section above for the current picks, or visit /alternatives/3cx for the full list with editorial commentary on each.