DoubleTick vs Subsplash

Subsplash runs a broad church-operations platform — giving, people, events, groups, media and now workflows — and the last quarter has been about layering analysis and automation over that data. Trends AI landed in March as a chart-and-dashboard layer with AI analysis; People Assistant followed in May with natural-language filtering of the congregation; Workflows left beta in July with step-triggered email included for Subsplash One clients. Around those, the window is steady administrative work: group member limits, dashboard registration, an Events Manager role.

Two arcs are converging. One makes the data answerable without a spreadsheet or a filter builder; the other makes the platform take action on it, starting with email at a workflow step. Bundling Workflows into Subsplash One instead of pricing it separately says the automation is meant to be table stakes for the top tier and a reason to climb into it — and the AI features carry the same 'talk to your CSM' gate. The administrative releases are the tell that this is a platform serving operators, not enthusiasts.

Email is the only action a workflow step can currently take, and Subsplash already owns the church's app and its messaging surfaces — push or SMS from a workflow step is the near-term extension, alongside pointing People Assistant's plain-language filters at who enters a workflow in the first place.