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Comparison · Collab

Document360 vs Tella

A side-by-side editorial comparison of Document360 and Tella — release velocity, themes, recent moves, and the top alternatives to consider.

Document360 vs Tella: at a glance

FeatureDocument360Tella
SectorCollabCollab, Meetings
Velocity score6.36.3
Sparks · 30d10
Top themesapi, oauth, mcp, knowledge basevideo recording, editor redesign, free tier, ai assistant
Last editorial update1d ago3mo ago
WebsiteVisit →

What is Document360?

Document360 rebuilds its public API and turns docs into an agent-readable surface.

Document360 ships a dated release every two to four weeks and the last six months have been dominated by two threads: making the knowledge base machine-consumable, and hardening enterprise access control. The AI thread runs from the March MCP server through publishing and workflow tools in June and per-reader-group AI restrictions this month; the access thread runs SCIM provisioning, multiple JWT configurations, and reader permission inheritance. This release adds a ground-up API v3 with OAuth 2.0 and scoped keys.

Read the full Document360 trajectory →

What is Tella?

Tella adds a Free plan, redesigns the editor, and broadens distribution into Intercom and beyond.

Tella is in a sustained editor-polish-plus-distribution cycle. The big change: a Free plan now sits alongside Pro, paired with an in-product AI support assistant. The editor was redesigned with a left-side toolbar, lighter UI, and a new transcript sidebar. New layouts (50/50 split) and finer camera-bubble positioning (3×3 grid plus three sizes across orientations) give creators more compositional control. Distribution widens with an Intercom Help Center integration and a refreshed tella.com.

Read the full Tella trajectory →

Document360 vs Tella: editorial side-by-side

D6.3

Document360 rebuilds its public API and turns docs into an agent-readable surface.

◆ Current state

Document360 ships a dated release every two to four weeks and the last six months have been dominated by two threads: making the knowledge base machine-consumable, and hardening enterprise access control. The AI thread runs from the March MCP server through publishing and workflow tools in June and per-reader-group AI restrictions this month; the access thread runs SCIM provisioning, multiple JWT configurations, and reader permission inheritance. This release adds a ground-up API v3 with OAuth 2.0 and scoped keys.

◆ Where it's heading

The product is being rebuilt around programmatic access rather than portal usage. MCP made the knowledge base writable by an assistant, llms.txt made it discoverable to crawlers, copy-as-Markdown and open-in-ChatGPT made articles portable, and API v3 now gives all of that a permission-aware substrate the old v1/v2 endpoints could not support. The same permission model is showing up on the reader side too — Eddy AI features are now gated per reader group — so authorization is becoming the shared spine across API, AI, and reader access.

◆ Prediction

Expect the advanced API v3 endpoints to keep expanding as a paid add-on and the MCP server to be re-plumbed onto v3's scoped-key model, since MCP currently sits outside the new authorization scheme. A v1/v2 deprecation notice is the other likely follow-up.

T
Tella
COLLABMEETINGS
6.3

Tella adds a Free plan, redesigns the editor, and broadens distribution into Intercom and beyond.

◆ Current state

Tella is in a sustained editor-polish-plus-distribution cycle. The big change: a Free plan now sits alongside Pro, paired with an in-product AI support assistant. The editor was redesigned with a left-side toolbar, lighter UI, and a new transcript sidebar. New layouts (50/50 split) and finer camera-bubble positioning (3×3 grid plus three sizes across orientations) give creators more compositional control. Distribution widens with an Intercom Help Center integration and a refreshed tella.com.

◆ Where it's heading

The product is leaning into accessible-funnel-plus-creative-control: lower the barrier to start (Free plan), make the editor look modern and inviting, and embed videos where customers already are (Intercom). View notification controls and webhook events for viewer activity hint at an upcoming push toward integration-ready video analytics.

◆ Prediction

Expect more distribution surfaces (Slack, Notion-style embeds beyond Intercom) and AI features beyond the support assistant — likely auto-chapters, B-roll generation, or transcript-driven editing. The Free plan likely drives an experimentation phase before the next pricing/packaging tightening.

Alternatives to Document360 and Tella

Other Collab products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Document360 or Tella.

See all Document360 alternatives → · See all Tella alternatives →

Recent activity from Document360 and Tella

Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.

  1. 1d agoDocument360API v3 rebuild adds OAuth 2.0 and scoped API keys
  2. 8d agoDocument360Interactive API reference with a rebuilt Try It! console
  3. 29d agoDocument360Find and replace spans variables, snippets, and links
  4. 1mo agoDocument360Native Mermaid diagrams and automatic llms.txt generation
  5. 1mo agoDocument360MCP server gains publishing and workflow controls
  6. 2mo agoDocument360Multiple JWT configs and an MCP analytics dashboard
  7. 3mo agoTella​More camera bubble positions
  8. 3mo agoTella​View notification controls and new view webhooks
  9. 3mo agoTella​Free plan, AI support assistant
  10. 3mo agoTella​New layouts, editor improvements, and bug fixes
  11. 3mo agoTella​New website
  12. 3mo agoTella​New editor design & transcript sidebar

Frequently asked questions

What is the difference between Document360 and Tella?

They serve adjacent needs but don't currently overlap on shipped themes. Document360 and Tella are shipping at a similar cadence (velocity 6.3 vs 6.3, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.

Is Document360 better than Tella?

Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Document360 and Tella are shipping at a similar cadence (velocity 6.3 vs 6.3, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other Collab products to evaluate alongside.

What are the best alternatives to Document360?

Top Document360 alternatives in Collab are ranked by recent ship velocity. Browse the "Document360 alternatives" section above for the current picks, or visit /alternatives/document360 for the full list with editorial commentary on each.

What are the best alternatives to Tella?

Top Tella alternatives in Collab are ranked by recent ship velocity. Browse the "Tella alternatives" section above for the current picks, or visit /alternatives/tella for the full list with editorial commentary on each.