← Back to home
Comparison · CRM

Act vs Thryv

A side-by-side editorial comparison of Act and Thryv — release velocity, themes, recent moves, and the top alternatives to consider.

Act vs Thryv: at a glance

FeatureActThryv
SectorCRMCRM
Velocity score6.36.3
Sparks · 30d01
Top themescrm, payments, ux modernization, smbsmb-platform, local-discovery, reputation-management, ai-search
Last editorial update3mo ago3d ago
WebsiteVisit →Visit →

What is Act?

Act! pivots from CRM-only to payment processor while modernizing its Cloud UX.

Act! is in the middle of a methodical Cloud modernization, rebuilding list views, navigation, and notifications to match the consistency users expect from modern CRMs. Alongside that polish work, Act! has just shipped Act! Payments via Propelr — turning the CRM into a place where credit card transactions close, not just leads. The product is still recognizably a small-business CRM, but its surface area is widening.

Read the full Act trajectory →

What is Thryv?

Thryv rebuilt itself as one AI platform for local businesses, then went back to publishing SEO.

Thryv's public feed is a small-business marketing blog, not a changelog: listings hygiene, online reviews, social media, and buyer's guides make up almost everything it publishes. The exception is the 2026-08-03 relaunch, which repositions the company as a single AI-powered growth platform for local services businesses rather than a bundle of separate website, review, scheduling and marketing tools. The Jobber integration in late July is the other item here that describes shipped product rather than advice.

Read the full Thryv trajectory →

Act vs Thryv: editorial side-by-side

Act logo
Act
CRM
6.3

Act! pivots from CRM-only to payment processor while modernizing its Cloud UX.

◆ Current state

Act! is in the middle of a methodical Cloud modernization, rebuilding list views, navigation, and notifications to match the consistency users expect from modern CRMs. Alongside that polish work, Act! has just shipped Act! Payments via Propelr — turning the CRM into a place where credit card transactions close, not just leads. The product is still recognizably a small-business CRM, but its surface area is widening.

◆ Where it's heading

The release cadence shows two parallel tracks: weekly UX rationalization (notification center, list parity, faster task editing) and category expansion through embedded financial services. Act! is following the same playbook HubSpot and Pipedrive have run — keep the legacy users happy with quality-of-life work while quietly bolting on revenue-bearing features that compete with Stripe-adjacent SMB tools. Payments is the most directional move in years.

◆ Prediction

Expect deeper payments integration next — recurring billing tied to opportunities, dunning workflows from the contact record, and likely a payments-driven pricing tier that monetizes transaction volume rather than seats.

T6.3

Thryv rebuilt itself as one AI platform for local businesses, then went back to publishing SEO.

◆ Current state

Thryv's public feed is a small-business marketing blog, not a changelog: listings hygiene, online reviews, social media, and buyer's guides make up almost everything it publishes. The exception is the 2026-08-03 relaunch, which repositions the company as a single AI-powered growth platform for local services businesses rather than a bundle of separate website, review, scheduling and marketing tools. The Jobber integration in late July is the other item here that describes shipped product rather than advice.

◆ Where it's heading

The content itself is the clearest signal about where the product is aimed. Recurring posts on answer-engine optimization, AI-generated review responses, and AI recommendation surfaces point at a bet that local businesses will be discovered through AI assistants rather than search result pages, and that Thryv wants to own the data those assistants read — listings, reviews, and reputation. The relaunch gives that bet a single product to sell instead of a stack.

◆ Prediction

Expect the fragmentation argument from the relaunch to keep driving consolidation: more first-party features and integrations pulled under the one platform, with AI features aimed at reviews and discovery. The feed rarely announces releases, so the specifics will likely stay invisible here between relaunch-scale posts.

Alternatives to Act and Thryv

Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Act or Thryv.

See all Act alternatives → · See all Thryv alternatives →

Recent activity from Act and Thryv

Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.

  1. 3d agoThryvThe Power of Social Media for Small Businesses: How to Turn Posts Into Business Growth
  2. 4d agoThryvHow to Stop Losing Customers to Competitors with Better Business Listings
  3. 6d agoThryvThe New Word-of-Mouth Marketing Is Happening Online
  4. 8d agoThryvIntroducing Thryv: The AI-Powered Growth Platform Built for Local Businesses
  5. 11d agoThryvDigital Marketing Software for Small Business: A Buyer’s Guide
  6. 13d agoThryvHow AI Review Response Is Changing Customer Service Automation
  7. 3mo agoActAccept Payments with Act! Advantage
  8. 3mo agoActAccept Payments with Act! Advantage
  9. 3mo agoActNotification Center and List Experience Enhancements
  10. 3mo agoActNotification Center and List Experience Enhancements Date of Release 02/27/26 This update enhances usability across Act!
  11. 4mo agoActNotification Center and Added Email Campaign Support
  12. 4mo agoActNotification Center and Email Campaign Support

Frequently asked questions

What is the difference between Act and Thryv?

They serve adjacent needs but don't currently overlap on shipped themes. Act and Thryv are shipping at a similar cadence (velocity 6.3 vs 6.3, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.

Is Act better than Thryv?

Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Act and Thryv are shipping at a similar cadence (velocity 6.3 vs 6.3, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.

What are the best alternatives to Act?

Top Act alternatives in CRM are ranked by recent ship velocity. Browse the "Act alternatives" section above for the current picks, or visit /alternatives/act for the full list with editorial commentary on each.

What are the best alternatives to Thryv?

Top Thryv alternatives in CRM are ranked by recent ship velocity. Browse the "Thryv alternatives" section above for the current picks, or visit /alternatives/thryv for the full list with editorial commentary on each.