Ant Media Server
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Comparison · Meetings
3CX vs Lark
A side-by-side editorial comparison of 3CX and Lark — release velocity, themes, recent moves, and the top alternatives to consider.
3CX vs Lark: at a glance
What is 3CX?
3CX sets the end of 2026 to switch off its own transcription service.
3CX is closing its bundled AI services and moving customers to AI they run or connect themselves. On November 13 it confirmed its transcription service switches off at the end of 2026, with ENT+ subscriptions moving to AI Edition. V20 Update 10 fills in the replacement: Grok support, MCP, improved AI agents and local transcription on a Mac, plus simpler audio conferencing, a pop-out dialer and delegated call recording review.
What is Lark?
Lark concentrates monthly updates on Base — automation branching, mobile dashboards, layout reset — while the collaboration suite holds steady.
Lark's monthly update cadence is centered on Lark Base, the suite's no-code data tool. V7.65 adds advanced formatting and branch settings to Base automations; V7.64 makes dashboard charts interactive on the mobile app; V7.62 ships one-click reset for custom Base record detail page layouts; V7.63 introduces AHA PC Doctor as an in-app self-service troubleshooter. V7.60 polishes image highlights in comments and V7.59 expands message-sending options in Base automated workflows.
3CX vs Lark: editorial side-by-side
3CX
6.3MEETINGS
3CX sets the end of 2026 to switch off its own transcription service.
◆ Current state
3CX is closing its bundled AI services and moving customers to AI they run or connect themselves. On November 13 it confirmed its transcription service switches off at the end of 2026, with ENT+ subscriptions moving to AI Edition. V20 Update 10 fills in the replacement: Grok support, MCP, improved AI agents and local transcription on a Mac, plus simpler audio conferencing, a pop-out dialer and delegated call recording review.
◆ Where it's heading
Update 10 widens the choice of AI provider and moves more processing onto hardware customers own, while adding manager controls around recordings. The release is shipping in pieces through how-to posts rather than one changelog.
◆ Prediction
Expect Update 10 to reach general release and more posts on the self-hosted AI Server ahead of the January 2027 licence conversion.
Lark
0.0MEETINGS
Lark concentrates monthly updates on Base — automation branching, mobile dashboards, layout reset — while the collaboration suite holds steady.
◆ Current state
Lark's monthly update cadence is centered on Lark Base, the suite's no-code data tool. V7.65 adds advanced formatting and branch settings to Base automations; V7.64 makes dashboard charts interactive on the mobile app; V7.62 ships one-click reset for custom Base record detail page layouts; V7.63 introduces AHA PC Doctor as an in-app self-service troubleshooter. V7.60 polishes image highlights in comments and V7.59 expands message-sending options in Base automated workflows.
◆ Where it's heading
Lark is investing heavily in Base's automation depth and admin ergonomics — branch settings, granular automation triggers, mobile-first dashboard interaction, layout management. Earlier versions in the index (V7.51 AI in Base, V7.55 new workspaces, V7.58 condition-group permissions) confirm Base as the consistent center of feature work. The broader collaboration suite (chat, docs, calendar) is held steady while Base evolves.
◆ Prediction
Expect more agentic AI inside Base (extending the V7.51 thread), continued mobile parity with desktop dashboards, and deeper automation features — multi-step branching with conditions, more third-party connectors. Self-service support (PC Doctor) is likely to expand to mobile and Mac.
Alternatives to 3CX and Lark
Other Meetings products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either 3CX or Lark.
Eventcombo
Eventcombo adds webinar demo checklists to its 2027 buyer guides.
Fourwaves
Fourwaves doubles Free plan submissions to 50 and reworks reviewer assignment.
JW Player
JW Player's Android SDK 4.28 adds live Chromecast and new background audio controls.
Nextcloud Talk
Nextcloud Talk v23.0.14 fixes Firefox video and keeps v25 waiting at RC3.
Kurento
Kurento's JavaScript client gets a 7.3.1 point release with no notes.
Recent activity from 3CX and Lark
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 20h ago3CX3CX Transcription Service to be Switched Off End of 2026
- 1d ago3CXStop Selling Features. Start Selling Business Outcomes
- 1d ago3CXDelegate Call Recording Review and Protect Sensitive Calls in 3CX V20 Update 10
- 2d ago3CXV20 U10 Extending Our AI Lead: Improved Agents, MCP, and Local Transcription on a Mac
- 4d ago3CXTest Where Calls Go When Your 3CX AI Agent Is Unavailable
- 4d ago3CXSize Your 3CX AI Server for Today, Scale It for Tomorrow
- 7mo agoLark• V7.65 More advanced formatting and branch settings for Base automations!
- 7mo agoLark• V7.64 Interact with dashboard charts on the mobile app!
- 8mo agoLark• V7.62 Reset layout for custom Base record details pages in one click
- 8mo agoLark• V7.63 AHA PC Doctor is now available to help you resolve common issues easily!
- 9mo agoLark• V7.60 Eliminate confusion with image highlights in comments!
- 10mo agoLark• V7.59 More advanced options for sending messages using automated workflows in Base
Frequently asked questions
What is the difference between 3CX and Lark?
They serve adjacent needs but don't currently overlap on shipped themes. 3CX is currently shipping more aggressively (velocity 6.3 vs 0.0), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is 3CX better than Lark?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. 3CX is currently shipping more aggressively (velocity 6.3 vs 0.0), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other Meetings products to evaluate alongside.
What are the best alternatives to 3CX?
Top 3CX alternatives in Meetings are ranked by recent ship velocity. Browse the "3CX alternatives" section above for the current picks, or visit /alternatives/3cx for the full list with editorial commentary on each.
What are the best alternatives to Lark?
Top Lark alternatives in Meetings are ranked by recent ship velocity. Browse the "Lark alternatives" section above for the current picks, or visit /alternatives/lark for the full list with editorial commentary on each.