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Zendesk

SUPPORT
Velocity0.0

Customer service and engagement platform

www.zendesk.com ↗

Zendesk's feed is a run of monthly digest stubs — including the same month twice.

monthly-digestfeed-qualitycustomer-supportduplicate-entries
◆Current state
Every entry in this window is a 'What's new in Zendesk' monthly pointer covering support, messaging, AI and analytics, with no feature detail in the body. November 2025 appears twice, and the crawled dates cluster in May 2026 rather than tracking the months the digests describe.
◆Where it's heading
Nothing about product direction can be read from these entries — they are index pages, not release notes. The real feature stream sits behind the links, which means Zendesk's actual pace and priorities are not visible in this feed as it is being captured.
◆Prediction
The digest cadence will continue monthly, so meaningful signal here depends on the crawler reaching the linked release content rather than the announcement stubs.

◆Recent moves

  1. 3mo ago

    What's new in Zendesk: November 2025

    A monthly product update pointer for November 2025 with an invitation to follow the What's New section. No feature content is present in the entry itself. Note this month appears twice in the feed.

    View source ↗
  2. 3mo ago

    What's new in Zendesk: November 2025

    A second, near-identical November 2025 digest stub describing updates across support, messaging, AI and analytics. A duplicate of the other November entry rather than distinct news.

  3. 3mo ago

    What's new in Zendesk: December 2025

    The December 2025 monthly digest stub, with the same boilerplate description as the surrounding months. No specific capability is identified.

  4. 3mo ago

    What's new in Zendesk: January 2026

    The January 2026 monthly digest stub. Identical boilerplate to the adjacent entries, carrying no readable product signal.

  5. 3mo ago

    What's new in Zendesk: February 2026

    The February 2026 monthly digest stub, again describing updates across support, messaging, AI and analytics without naming any.

  6. 3mo ago

    What's new in Zendesk: March 2026

    The March 2026 monthly digest stub closing this run of pointers. As with the rest, the substance sits behind the link rather than in the entry.