Fountain vs Hireology

Seven updates published together on 20 August, spanning the I-9 Center, Cue, Onboard and the applicant experience. Cue Connectors are the headline: the assistant could previously only reach what lived inside Fountain, and now connects to external tools. Alongside them, I-9 and W-4 cases can be restarted from an automation rule instead of by hand, rehire matching respects legal-entity boundaries so I-9 records file under the correct employer, Onboard gained controls over which workers a new flow version applies to and how recently a task must have been completed for a rehire's answers to be reused, and applicant consent for SMS and calls was clarified. The bodies are truncated summaries linking out, so scope beyond each headline is not readable here.

Two things are being built at once for the same high-volume hiring operation. The compliance layer keeps hardening around employment paperwork — automated restarts, entity-correct rehire matching, consent clarity — which is unglamorous work that only matters when an audit arrives. Cue is the other track and it just changed shape: an assistant limited to its own product is a feature, while one that reaches the tools a team already uses is an integration surface. Following scheduled tasks in July, Cue is accumulating the properties of an agent rather than a chat box.

Expect the connector list to be named and expanded in the coming releases, since a connector framework is only as useful as the specific tools on it, and expect Cue's scheduled tasks to start acting through those connectors rather than only inside Fountain.