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Weekly · CRM · Week of October 5, 2026

CRM news is data residency, MCP and validation rules, with no spark among the open-source builds.

Generated 1h agoDrawn from 5 products

The week in CRM

A quiet week with two visible directions. Open-source CRMs spent it on schema and speed, making their data models safer to edit and their AI tool definitions lighter. The hosted relationship CRM folk spent it on where data lives and what it can find.

No product in this sector shipped a spark-class release this week according to the feed, so this report is short.

Leaders

folk moved its customer data to Europe, which makes it viable for teams with GDPR constraints, and added a phone-number finder that pulls prospecting data into the CRM itself. Its MCP connector now turns logged interactions into summaries, continuing a summer that added tasks, a mobile app and an Interactions API.

Twenty is building data-model validation rules, with the condition editor merged into one preview card in 2.45, and made its JSON Schemas for MCP database tools lighter in 2.45.3. Earlier releases moved AI chat threads to workspace-member ownership. A second entry for the project, Twenty, shows the same 2.45 line and describes a performance-and-polish phase after the AI schema migration, including a faster markdown parser and a fix for an enterprise license expiry that locked out single sign-on.

Themes that compounded

  • MCP surfaces were tuned or extended at folk and Twenty.
  • Services-business operations remained the focus at IntegCRM, with invoice custom layouts, full edit of service bookings and pipeline stage colors.
  • Memory and runtime fixes dominated Corteza, where workflow sessions stopped copying their scope on every step.

Watch this week

Watch the next Twenty release for the validation-rule builder to become a full feature rather than a form fragment, and folk for follow-up releases to its European data move. The Corteza 2024.9 line has just ended a three-month silence, so a further patch is possible.