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Drift

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Velocity2.5

Conversational marketing and customer support platform

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Drift now ships inside Salesloft's monthly train, and that train is being pointed at ChatGPT.

mcpsales-engagementagenticpermissionsmonthly-releases
◆Current state
Product news for Drift arrives through Salesloft's monthly release notes following the merger, and increasingly through Clari's too. The August notes put the Salesloft MCP server inside ChatGPT as a custom connector while trimming transcript retrieval out of the Claude connector. July was governance work — tiered call-recording visibility and a separate download permission. June added AI adoption metrics to Analytics and Cadence Collections for managing cadence settings in bulk.
◆Where it's heading
Two threads run through the last six months: agentic access to live Salesloft data, gated behind the Agentic add-on, and the permission scaffolding needed to sell that access to security teams. The MCP server launched in April, gained a second client surface in August, and simultaneously lost a tool — the surface is expanding while its scope is being pruned.
◆Prediction
Expect the Agentic add-on to keep absorbing the AI feature line, and the transcript-access removal to be followed by explicit per-tool permissions rather than a blanket restore.

◆Recent moves

  1. 8d ago

    Salesloft MCP server arrives as a ChatGPT connector

    The MCP server that launched in April picks up a second client surface: ChatGPT Business and Enterprise, via a custom connector an admin toggles on. Read alongside the removal of transcript retrieval from the Claude connector in the same notes, this is reach expanding and scope narrowing at once — the capability is not new, but who can reach it and what it can touch both changed.

  2. 1mo ago

    July: call-recording visibility gets three tiers and a download permission

    Admins can restrict recording visibility to the caller, the owner's group tree, or the full team, with downloading split out as its own permission. Dull on its own, but it is the access-control groundwork that makes selling live-data agent access to a security review possible.

  3. 2mo ago

    June: AI adoption metrics land in Analytics, Cadence Collections ship

    Three AI usage metrics — accounts researched, people researched, agent tasks completed — become reportable, and Cadence Collections add a container layer so settings and CRM sync rules apply across grouped cadences. Measuring AI adoption is what a vendor does when it needs to prove the add-on is being used.

  4. 3mo ago

    Duplicate scrape of the May 2026 release notes

    A second, shorter capture of the same May release notes already recorded in this timeline. No distinct content — treat the fuller entry as the canonical one.

  5. 3mo ago

    May: AI Email Assistant lands in the compose window

    Drafting assistance moves into the email compose window and Agent Tasks metrics get added to existing reports. An incremental step on the same agentic line that the MCP server anchors.

    View source ↗
  6. 4mo ago

    Duplicate scrape of the April 2026 release notes

    A page-furniture capture of the April notes — navigation chrome with the release text partially attached. The clean April entry, which carries the original MCP server launch, is recorded separately.

    View source ↗