Postscript

Postscript is an SMS and RCS platform for Shopify merchants, and this archive shows it working two fronts at once. On acquisition it has multiplied the places a subscriber can opt in — embedded forms droppable on any page, standalone landing pages built on the popup editor, and Onsite Opt-in at Shoptin checkout. On messaging it is building Shopper, a conversational AI layer that now answers, analyses and increasingly initiates. The feed carries no publication dates, so this is an archive rather than a timeline.

The centre of gravity is shifting from campaign tooling to per-subscriber decisioning. Shopper began as a responder, then gained a research surface over its own conversations, and now decides send timing and content for each individual. Alongside that, RCS is the delivery-side bet: webviews, dynamic product photos and tappable suggested replies all work to make the message thread the destination rather than a pointer to the storefront. Experimentation is being pushed into more of the journey rather than confined to campaign sends.