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Hostaway

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Velocity6.3

Hostaway is becoming a compliance and finance system that happens to manage channels

e-invoicingota-channelsaccess-controlai-cohostguest-experienceowner-reporting
◆Current state
Two threads dominate: financial and regulatory plumbing — invoices for every OTA channel including Airbnb, granular financial-data permissions, a two-step checkout with new payment methods and 3D Secure — and guest-facing operations, with a redesigned Inbox, access codes hidden after checkout, and accuracy work on AI CoHost. The analytics board now exports to PDF for owner reporting.
◆Where it's heading
Invoicing is the through-line: after adding guest billing details in July, Hostaway now covers every channel, which matters most in markets where electronic invoicing is mandatory. Access control is being cut finer across the board, from which financial fields a user sees to when a door code disappears. AI CoHost is being deepened rather than widened — it reads more reservation fields and flags when it is inferring rather than reading.
◆Prediction
The Guest Portal redesign flagged in the access-code release is the next visible change, and CoHost's reliability work points toward it acting on reservations rather than only answering questions about them.

◆Recent moves

  1. 1d ago

    Download Data From Your Analytics Board

    Analytics boards export to PDF with charts and underlying tables together, aimed squarely at the monthly owner report property managers assemble by hand today.

    View source ↗
  2. 1d ago

    Invoices for All Your OTA Channels - Including Airbnb

    Invoicing extends from direct bookings to every OTA channel, with Airbnb the headline and per-channel opt-in checkboxes. It completes the compliant-invoicing arc Hostaway started with guest billing details in July rather than opening a new one.

    View source ↗
  3. 4d ago

    New Hostaway Inbox to help you respond to guests faster

    The Inbox redesign moves AI Replies, Automations and Templates into a side menu and adds one-click translation and in-line templates. A real workflow overhaul for the screen operators live in, but a reorganisation of existing tools.

    View source ↗
  4. 8d ago

    Guest Portal: Door Codes & WiFi Now Hidden After Checkout

    Door and WiFi codes stop appearing in the Guest Portal once checkout passes, closing an access-credential gap. Hostaway flags it as an early piece of a larger Guest Portal redesign.

    View source ↗
  5. 12d ago

    Customize Financial Data Permissions

    Financial data access moves from all-or-nothing to field-level rules, letting managers share occupancy and revenue detail with owners without exposing totals. It is the permissions half of the same finance push driving the invoicing work.

    View source ↗
  6. 12d ago

    AI CoHost: More Reliable, Deeper Intelligence, Better Answers

    A month of accuracy work on AI CoHost: it now reads fees, commissions, booking dates and guest geography, and flags inferred answers as guesses. Depth on the assistant launched in June rather than a new capability.

    View source ↗