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DocsBot AI

AI-ASSISTANTS
Velocity7.5

AI chatbot platform trained on your documentation and content

DocsBot deepens the RAG core while metering the whole thing on credits

ragknowledge-connectorsdocument-parsingai-creditsfrontier-modelssupport-automation
Current state
DocsBot is strengthening the ingestion-and-retrieval core that its answers depend on: structure-preserving parsing of PDFs and Office files, more native knowledge connectors, and source tagging for targeted retrieval. It stays current on frontier models with GPT-5.6, and has moved pricing to a consumption-metered AI Credits model.
Where it's heading
The product is consolidating as an enterprise knowledge-and-agent layer — broader source coverage, structure-aware parsing, and retrieval controls — with economics reframed around metered intelligence rather than flat tiers. Model currency plus BYOK, priced through credits, is becoming the axis of differentiation.
Prediction
Expect more native connectors and retrieval-quality features, with deeper BYOK and model options surfaced and metered through AI Credits.

Recent moves

  1. 3d ago

    Advanced Document Parsing: Better Answers from Complex PDFs and Product Manuals

    Advanced Document Parsing preserves more structure inside PDFs, Word, PowerPoint, and OpenDocument files, giving the retrieval layer cleaner source material — a direct quality lift to the ingestion core.

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  2. 8d ago

    GPT-5.6 Is Live in DocsBot: More Intelligence per AI Credit

    ⚡ SPARK

    GPT-5.6 (Sol, Terra, Luna) goes live across DocsBot's bots, framed as more intelligence per AI Credit — tying a model upgrade directly to the platform's metered economics.

    View source ↗
  3. 11d ago

    Help Your AI Agent Find the Right Sources for Better Answers

    Source Tags let teams organize knowledge by product, topic, audience, or version so the agent searches the right subset — a retrieval-precision control that matters more as connected sources multiply.

    View source ↗
  4. 12d ago

    Connect More Knowledge Sources, Build Better Answers

    Adds native connectors for Salesforce Knowledge, Dropbox, Box, OneDrive, GitHub, Bitbucket, and Teamwork.com Desk, plus better uploads and downloads — broadening the source coverage that feeds answers.

    View source ↗
  5. 1mo ago

    AI Credits Are Here So DocsBot Can Grow With You

    ⚡ SPARK

    AI Credits and add-ons replace flat limits with metered usage across bots, source pages, seats, and BYOK model costs — a pricing-model pivot that reshapes how the product is bought.

    View source ↗
  6. 2mo ago

    24 Hour Customer Service: A 2026 Implementation Guide

    A 2026 implementation guide on 24-hour customer service — SEO blog content, not a change to the DocsBot product.

    View source ↗