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CRM-service

CRM
Velocity0.0

CRM and marketing automation platform for managing customers, sales and campaigns

crmservice.com ↗

A steady, unflashy CRM grinding out monthly quality-of-life features across campaigns and billing.

crmcampaignssegmentationbilling-automationdata-hygienemonthly-releases
◆Current state
This CRM ships disciplined monthly release notes, each a bundle of incremental feature and workflow improvements rather than headline launches. Recent work centers on campaign logic (AND/OR condition groups, relative date conditions), record management (inline related-entity editing, duplicate merging), and billing automation (invoice payment status).
◆Where it's heading
The product is maturing along predictable CRM lines: richer segmentation and campaign conditions, less context-switching in the record view, and automation of routine back-office tasks like invoicing and deduplication. There is no directional pivot here — it is consistent breadth-filling that closes gaps against larger CRMs one month at a time.
◆Prediction
Expect continued campaign-logic depth and record-management convenience features, with more billing and data-hygiene automation following the invoice-status and duplicate-merge work.

◆Recent moves

  1. 1mo ago

    Inline side panel to view and edit related records

    A side panel for viewing and editing related entities in-context cuts navigation overhead — a record-management convenience consistent with the product's quality-of-life cadence.

  2. 2mo ago

    OR condition groups added to campaign segmentation

    OR-based condition groups in campaigns meaningfully expand segmentation flexibility, letting users express logic that AND-only conditions couldn't. A real depth add to the campaign engine.

  3. 3mo ago

    April release: scheduled maintenance window

    A routine monthly release dominated by a scheduled maintenance window and minor updates, with no user-visible directional change.

  4. 4mo ago

    Relative date conditions for campaigns

    Relative time expressions for campaign and homepage-element conditions make time-based targeting easier to maintain, extending the segmentation-depth thread.

  5. 5mo ago

    Automatic invoice payment-status updates

    Automatic invoice payment-status updates remove a manual reconciliation step, part of the product's steady back-office automation push.

  6. 6mo ago

    Email template preview and selection

    Email-template preview and selection is a small usability win for outbound, fitting the pattern of incremental workflow polish.