Spiceworks
Spiceworks reads as an IT-trade publication, with AI risk and infrastructure dominating coverage
Comparison · Support
Formbricks vs Canny
A side-by-side editorial comparison of Formbricks and Canny — release velocity, themes, recent moves, and the top alternatives to consider.
Formbricks vs Canny: at a glance
| Feature | Formbricks | Canny |
|---|---|---|
| Sector | Support | Support |
| Velocity score | 5.0 | 5.0 |
| Sparks · 30d | 0 | 0 |
| Top themes | surveys, open-source, release-candidates, access-control | customer-feedback, ai-triage, autopilot, prioritization |
| Last editorial update | 2h ago | 3d ago |
| Website | Visit → | — |
What is Formbricks?
Formbricks stabilizes its 5.0 release with backports and access-control fixes
Formbricks is in release-candidate mode across the 5.0 line, now branching into 5.1.0-rc.1. The recent entries are almost entirely fixes and backports — billing-role access, SSO restoration, audit cleanup — rather than new capability.
What is Canny?
Canny is betting on Ideas and Autopilot — AI-triaged feedback wired to revenue.
Canny's recent work centers on Ideas, its AI-triaged feedback hub, and the Autopilot engine behind it: on-demand auto-grouping of ungrouped ideas, the Ideas beta opening to all Core-plan teams, Slack DMs that close the loop with account owners when ideas complete or get assigned, CSV exports, and manual company creation for teams without a data sync. Autopilot now also surfaces conversations where no feedback was found.
Formbricks vs Canny: editorial side-by-side
Formbricks
5.0SUPPORT
Formbricks stabilizes its 5.0 release with backports and access-control fixes
◆ Current state
Formbricks is in release-candidate mode across the 5.0 line, now branching into 5.1.0-rc.1. The recent entries are almost entirely fixes and backports — billing-role access, SSO restoration, audit cleanup — rather than new capability.
◆ Where it's heading
The work signals a major-version transition being hardened in place: roles and billing-only access, SSO reliability, and security-audit resolution. New survey features (CSAT/CES filters) are trickling in but the dominant motion is stabilization.
◆ Prediction
Expect a clean 5.0.x/5.1.0 GA once the backport queue drains, with role-based access and SSO fixes as the substance of the release.
Canny
5.0SUPPORT
Canny is betting on Ideas and Autopilot — AI-triaged feedback wired to revenue.
◆ Current state
Canny's recent work centers on Ideas, its AI-triaged feedback hub, and the Autopilot engine behind it: on-demand auto-grouping of ungrouped ideas, the Ideas beta opening to all Core-plan teams, Slack DMs that close the loop with account owners when ideas complete or get assigned, CSV exports, and manual company creation for teams without a data sync. Autopilot now also surfaces conversations where no feedback was found.
◆ Where it's heading
Canny is evolving from a feedback board into an AI-driven feedback-to-revenue prioritization system. The emphasis is on Autopilot triaging incoming feedback into the right product groups and tying it to customer and ARR context, then routing the loop back to sales and CS through Slack.
◆ Prediction
Expect Ideas to keep moving from beta toward general availability with deeper revenue and account context, and more Autopilot automation around triage and grouping.
Alternatives to Formbricks and Canny
Other Support products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Formbricks or Canny.
Supportbench
Supportbench's daily feed is how-to content marketing, not product releases
erxes
Erxes ties POS into deals with a small but pointed release
Desk365
Desk365 ships its June bi-monthly release amid a blog-heavy feed: notifications, search, i18n
Hatz AI
Hatz is building the governed multi-tenant control plane for MSPs running AI.
LiveAgent
After a mid-May AI-agent and MCP push, LiveAgent has dropped into hardening mode.
See all Formbricks alternatives → · See all Canny alternatives →
Recent activity from Formbricks and Canny
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 11h agoFormbricks5.1.0-rc.1
- 3d agoCannyRun auto-grouping on demand
- 11d agoFormbricks5.0.2-rc.1
- 13d agoFormbricks5.0.1-rc.1
- 13d agoCannyIdeas beta available to customers on the Core plan
- 14d agoCannyNew Slack DMs
- 15d agoFormbricks5.0.0-rc.3
- 18d agoFormbricks5.0.0-rc.2
- 26d agoCannyManually create companies
- 1mo agoCannyExporting ideas
- 1mo agoCannyPush to Portal settings
Frequently asked questions
What is the difference between Formbricks and Canny?
They serve adjacent needs but don't currently overlap on shipped themes. Formbricks and Canny are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Formbricks better than Canny?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Formbricks and Canny are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other Support products to evaluate alongside.
What are the best alternatives to Formbricks?
Top Formbricks alternatives in Support are ranked by recent ship velocity. Browse the "Formbricks alternatives" section above for the current picks, or visit /alternatives/formbricks for the full list with editorial commentary on each.
What are the best alternatives to Canny?
Top Canny alternatives in Support are ranked by recent ship velocity. Browse the "Canny alternatives" section above for the current picks, or visit /alternatives/canny for the full list with editorial commentary on each.