Chord
Chord is turning its analytics assistant into something with memory, and now feeding it more sources
A side-by-side editorial comparison of Dovetail and ManageEngine M365 Security Plus — release velocity, themes, recent moves, and the top alternatives to consider.
Channels stops labelling themes and starts tracking owned, priced-up ideas.
Channels 2.0 opened to every Channels customer on 1 September after a closed beta since July, and this is the first post to say what it actually contains. Feedback surfaces as concrete ideas rather than broad theme labels, each carrying commercial context pulled automatically from Salesforce or HubSpot — ARR, plan tier, segment, and the accounts and quotes behind it — plus an owner, a priority, a status and a trend sparkline. Ideas route in one click to Jira, Linear, Claude, Claude Code, Figma or ChatGPT with context attached, and a resolved idea can send a personalised notification back to everyone who raised it. Legacy channels keep working unchanged.
An on-prem M365 auditing tool whose releases are mostly dependency hygiene.
M365 Security Plus is an on-premises Java application for auditing and alerting on Microsoft 365 activity, shipped as numbered builds a few times a year. The last two builds are typical of the pattern: 4821 upgrades the bundled JRE from Java 8 to 11 and refreshes 7-Zip and Jackson libraries, while 4820 carries the only real functional work in the window — mailbox backups to local, shared, or NAS repositories, PST splitting for large exports, bulk mailbox selection from CSV, and audit logs that show object names instead of GUIDs. Security fixes appear in nearly every build.
Channels 2.0 opened to every Channels customer on 1 September after a closed beta since July, and this is the first post to say what it actually contains. Feedback surfaces as concrete ideas rather than broad theme labels, each carrying commercial context pulled automatically from Salesforce or HubSpot — ARR, plan tier, segment, and the accounts and quotes behind it — plus an owner, a priority, a status and a trend sparkline. Ideas route in one click to Jira, Linear, Claude, Claude Code, Figma or ChatGPT with context attached, and a resolved idea can send a personalised notification back to everyone who raised it. Legacy channels keep working unchanged.
Dovetail has spent the year moving from a place research is stored to a place decisions get made, and this is the furthest step. Agents went GA in July as the always-on layer over customer data; Channels 2.0 now gives that layer a workflow — ownership, priority, state and a way out to the tools where the work happens. Adding ARR and plan tier to a feedback item is the tell: this is aimed at the roadmap argument, not the research readout.
Close-the-loop notifications and one-click routing both assume ideas have a lifecycle, so the missing piece is what happens after the handoff — status flowing back from Jira or Linear onto the idea. The post does not mention it.
M365 Security Plus is an on-premises Java application for auditing and alerting on Microsoft 365 activity, shipped as numbered builds a few times a year. The last two builds are typical of the pattern: 4821 upgrades the bundled JRE from Java 8 to 11 and refreshes 7-Zip and Jackson libraries, while 4820 carries the only real functional work in the window — mailbox backups to local, shared, or NAS repositories, PST splitting for large exports, bulk mailbox selection from CSV, and audit logs that show object names instead of GUIDs. Security fixes appear in nearly every build.
Two forces set the release agenda, and neither is a roadmap. The first is Microsoft: deprecated cmdlets forced an audit rewrite onto Get-MessageTraceV2, and a tenant configuration change broke onboarding until build 4817 patched around it. The second is the supply chain — Log4j, Tomcat, Bouncy Castle, Zulu JRE, and now the Java 8 to 11 jump, all tracked build by build because on-premises customers inherit whatever the vendor bundles. The product work that does land clusters around the Backup module, which is the one area growing rather than being maintained.
With the JRE finally past Java 8, Tomcat 9 is the next end-of-life dependency in the bundle, and the Backup module's steady additions suggest export and retention options continue there.
Other Analytics products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Dovetail or ManageEngine M365 Security Plus.
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See all Dovetail alternatives → · See all ManageEngine M365 Security Plus alternatives →
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
They serve adjacent needs but don't currently overlap on shipped themes. Dovetail is currently shipping more aggressively (velocity 6.3 vs 5.0), with 1 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Dovetail is currently shipping more aggressively (velocity 6.3 vs 5.0), with 1 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other Analytics products to evaluate alongside.
Top Dovetail alternatives in Analytics are ranked by recent ship velocity. Browse the "Dovetail alternatives" section above for the current picks, or visit /alternatives/dovetail for the full list with editorial commentary on each.
Top ManageEngine M365 Security Plus alternatives in Analytics are ranked by recent ship velocity. Browse the "ManageEngine M365 Security Plus alternatives" section above for the current picks, or visit /alternatives/manageengine-m365-security-plus for the full list with editorial commentary on each.